MTN Nigeria has implemented a price increase across several of its internet data plans, following the Nigerian Communications Commission’s (NCC) approved 50% tariff hike in January.
The new pricing, effective February 10th, has triggered widespread concern among MTN subscribers, many of whom are already facing economic hardship due to Nigeria’s escalating cost of living.
The telecommunications giant acknowledged the price adjustments in response to a customer inquiry on X (formerly Twitter). The company stated, “Y’ello! Thanks for stopping by, We apologise for any inconvenience and delayed response. A price increase has been implemented to enhance our services and serve you better, which is why you are seeing the updated amount.”
While MTN’s statement suggests the price increases are aimed at service improvement, the timing, following the NCC’s mandated tariff rise, has drawn criticism. Subscribers are expressing frustration over the added financial burden.
A review of MTN’s data pricing between January 20th and February 11th shows a mixed bag of changes. While several plans have seen substantial price increases, some plans have remained at their previous rates, and a few even experienced price reductions. This inconsistent approach has left some subscribers confused and further fueled discontent.
The specific details of which plans have increased, decreased, or remained the same are still emerging, and many subscribers are calling for greater transparency from MTN regarding the changes. The timing of the price adjustments, so soon after the NCC’s tariff approval, has raised questions about the impact on affordability and accessibility of internet services for Nigerians.
The price hike comes at a time when access to affordable internet data is crucial for many Nigerians, who rely on it for work, education, and social connection. The increase is likely to disproportionately affect low-income earners, potentially widening the digital divide.
The situation is being closely watched by consumers and industry analysts alike. There are growing calls for the NCC to intervene and ensure that telecom operators balance the need for infrastructure investment with the affordability concerns of subscribers.