Author: ITPulse

KPMG, a professional services firm has given insights into why it decided to release the 2021 Digital Channels Scorecard for leading retail banks in Africa. Releasing the scorecard via a Zoom virtual meeting with the press, KPMG said the scorecard highlighted in a Thought Leadership publication unveils in-depth insights on the state of user experience at 26 leading retail banks across Africa. According to KPMG, the publication offers perspectives on how well the featured banks deliver on customer preferences, user experience and adoption of emerging technologies such as AI and Robotics, to drive better engagement and experience differentiation. “Customers no…

Increasingly, Valentine’s Day is becoming more than a fad in Nigeria. It is now a special day on which love is shared and celebrated. The days before and after Valentine’s Day are often prevalent with festivities that we now have a Valentine season with the D-day as the epoch. This year’s Valentine’s Day (Monday 14th February 2022) promises to be remarkable and memorable, especially for customers of Smile Nigeria for whom a unique one-week Valentine promo had been conceived. Commencing from Thursday 10th February to Wednesday 16th February 2022, the Smile Valentine Promo, by its bouquet of robust incentives and…

By Hashim Suleiman  Unfortunately, the gullibility of Nigerians have left some of us with no option but to continue to utilize opportunities to create awareness to how certain people use the opportunities they’ve gotten cheaply to acquire positions rightly or wrongly to hoodwink the society into rejecting our best on the basis of politics, bigotry and sentiments. This cannot continue and some of us will continue to test some of these pronouncements and decisions that have the coloration of a ‘Pull Him Down’ syndrome.  The happenings lately point to the fact that certain opportunists in this country are largely overrated…

In this piece, SHAREit Lite –  a global file sharing app  – highlights how sharing can foster the best moments among people during the valentine season. What comes to your mind when you think about “Valentine”? Gifting? Outing? Resting? Partying? Whatever it is, there isn’t a right or wrong response. The season of Valentine means different things to different people – usually its purpose is exaggerated and taken beyond the context. Other times, it’s so streamlined and isn’t maximised enough. But there is more to this season of love that meets the eye. Speaking on the essence of Valentine season,…

Leveraging its Partner Connect Program, Global cloud communications company, Infobip at the end of 2021 gained 280 partners, including system integrators, value-add resellers, consultants, BPOs and digital marketing agencies. These partners joined forces with Infobip in 2021 to create end-to-end, omnichannel customer experiences for their clients. Disclosing this, Infobip said since the program was introduced, it has traditionally helped partners and their customers transform business opportunities at scale by connecting them to powerful communications solutions and expertise. The company noted that these partners leverage Infobip’s global network of 700+ direct operator connections, spanning 200+ countries, where they are offered the opportunity to tap into…

Smile Telecoms Group has announced that it has launched a restructuring plan under Part 26A of the UK Companies Act 2006 (the “Restructuring Plan”) on 15 December 2021, with the English court sanction hearing due to take place at the end of February. A statement signed by Ms Nicolene van Zyl, Group Head, Corporate Communications and Marketing, stated that the recapitalisation to be implemented via the Restructuring Plan (the “Restructuring”) will strengthen and provide new funding to the business to allow Smile Telecoms Group to safeguard its operations and deliver its commercial objectives. In addition to the $63.6 million injected…

Ciudad, one of Africa’s fastest-growing Telecommunications companies has sealed a partnership deal with Sparkle, Italian service provider to raise internet speed and set the record of the highest super blazing experience in Nigeria with a 10Gbps port connection. Operating as OneData Nigeria, Ciudad is an alternative, fast growing Internet Service Provider with approximately 300 subscribers and market presence in 6 cities in Nigeria. By 2025 Ciudad plans to enter in the top 10 broadband service providers in the country. By connecting through the local PoP in Lagoswith Sparkle’s global IP Transit backbone Seabone, the first Tier-1 International backbone in Africa,Ciudad gains low latency and…

In this season of love, LG Electronics, a Global Leader in Consumer Electronics is thrilled to debut the Home Appliances 2022 Valentine Campaign tagged “The Perfect Fit”. The campaign will introduce singles and couples to share their ideal Valentine’s date this season and stand a chance to be one of the couples to have an all-expense paid dinner with LG Home Appliances Brand Ambassador Rita Dominic and also go home with an LG Home Appliance Product as a gift. This campaign – The Perfect Fit will be a time of sharing great moments with our esteemed customers across LG Electronics…

Nigeria’s government owned Information and Communications Technology service provider has restored the disruption on some of its services, stressing that the inconvenience experienced by some of its customers across the country is highly regretted. “Galaxy Backbone (GBB) is pleased to report that the outage experienced by some of our customers earlier reported has now been completely resolved,” it announced in a statement signed by Chidi Okpala, Head, Corporate Communications. Quoting the Managing Director and Chief Executive of Galaxy Backbone, Prof. Muhammad Bello Abubakar, the statement appreciates GBB customers for standing by the company and believing in its ability and competence…

A global cyber protection company, Acronis has announced its entry into the Nigeria’s data market space with its Cyber Cloud Data Center, making it two data centers the company is launching in less than two weeks in Africa. Speaking at the launch yesterday in Lagos, Regional General Manager Middle East & Africa at Acronis, Peter French disclosed that new data center is one of the 111 new data centers being deployed by the company, giving service provider partners access to a full range of cyber protection solutions upon which they can build new services while delivering faster access, constant data…