Author: ITPulse

The commitment of the Nigerian Communications Commission (NCC) in the regulation of Waste Electrical and Electronic Equipment (WEEE) in the telecom sector, has earned it the 2021 ITREALMS Telecom E-Waste Regulator Award. Presenting the award to the telecom regulator, Executive Editor-in-Chief of ITREALMS Media, Mr. Remmy Nweke said over the years, NCC has earned a reputation as a leading telecom regulatory agency on the continent of Africa. He noted that the Commission strives to catalyze the use of Information and Communications Technologies (ICT’s) for different aspects of national development. Thus, the creation of several programmes such as State Accelerated Broadband…

Mr. Seun Dania, the Founder and Chief Executive Officer of Tradefada, a fintech platform has posited that some forms of regulation for the Fintech space in Nigeria will give citizens, businesses (both local and international) the confidence to participate legitimately. Mr. Seun, whose Tradefada platform is an advanced and easy-to-use Nigerian cryptocurrency mobile application for buying, selling and exchanging Bitcoin, however noted that such government regulations must be citizen focused. “Yes, I do subscribe to some forms of regulation of the Fintech space. Regulation is key; however, the regulators need to be trusted by the people for regulation to work,” he…

The International Data Corporation (IDC) has given worldwide future of customer and customer prediction for 2022.  Senior Research Manager, Cloud/IT Services, IDC South Africa and Sub-Saharan Africa, Jon Tullett, who shared this at this year’s Connect Interact and Transact (CIT) event, organized by Clickatell, noted that by 2023, 25percent of global banks will use AI-based sentiment analysis to improve customer experience. He also predicted that 25percent of companies will offer tracking transparency for customer complaints. This will be so successful that by 2025 this number will rise to 75 percent of global companies. “By 2026, AI interactions and analytics will…

Clickatell’s customer and other attendees at this year’s Connect Interact and Transact (CIT) event have been told that customer experience is taking a new dimension and creating a world where commerce and communications collide is where brands may do their best work for their customers. Titled “Turning Conversations into Commerce”, the event was hosted virtually for Clickatell’s growing list of Nigerian and other African clients and once again was moderated by Hannes van Rensburg, Clickatell’s Chief Commercial Officer. Before he introduced the keynote speaker, van Rensburg set the scene by reminding attendees that customer service began in branches more than…

As part of efforts to lower the digital gender divide in Nigeria, Cybersafe Foundation, a cybersecurity awareness creator has decided to unveil the DigiGirls Project, enabled by the commitment and funding from the UK Government. Delievery her welcome speech at the flag-off yesterday at the Federal College of Education, Yaba, the Founder of Cybersafe Foundation, Mrs. Confidence Staveley, noted that DigiGirls project will contribute to ensuring safe and responsible use of digital, tackle gender-based violence through economic empowerment of women, support inclusive and sustainable economic recovery post pandemic, increase the number of digitally skilled Nigerians, foster lasting poverty reduction and…

The National Information Technology Development Agency (NITDA) is considering a software development partnership with Independence Digital, a Russian based organization that  specializes in software development. This anticipated partnership is a display of NITDA’s commitment to the implementation of the National Digital Economy Policy and Strategy (NDEPS) by constantly collaborating with relevant stakeholders with the aim of harnessing resources together to digitally transform Nigeria. Speaking while receiving a team from Independence Digital, led by Pavel Maximenko, the Director General of NITDA, Mal. Kashifu Inuwa told the visitors that , a 10-year policy plan was launched in 2019 by the Federal Government…

.… As Pantami, Others Point out Imperatives of Startup Bill In a bid to address one of the critical challenges of businesses, especially among startups, the Lagos government and Eko Innovation Centre including other experts at the Art Of Technology Lagos 3.0 held recently in Lagos have offered tips on how start-ups can get funds. They also used the platform to empower innovative Tech Entrepreneurs and young innovators with equity investment and other support initiatives to thrive in the business space. The two-day hybrid conference curated by Eko Innovation Centre held 3rd and 4th of December, 2021 at the Oriental…

Aware that some part of Nigeria remained underserved and unserved with telecom services, the Nigerian Communications Commission (NCC) has said there is a holistic and strategic plan to consciously address the infrastructure deficit in the telecommunications sector across all 774 Local Government Areas in Nigeria. The Executive Vice Chairman of NCC, Prof. Umar Danbatta, who stated this, said the idea of addressing the infrastructure deficit is to bridge the digital divide which had undermined Nigeria’s march to a robust digital economy. “Telecoms infrastructure deployment across rural communities in Nigeria is at the heart of every effort of Government towards ensuring…

The roof is already getting raised with #FirstBankIssaVybe, #DecemberIssaVybe campaigns. With FirstBank, it is always a total experience of being woven into the fabric of society from banking at its finest, to music, fashion, arts, and sports. Across the spectrum of human endeavour, FirstBank stands tall behind its over 32 million customers and counting. As FirstBank makes every day a vybe every December, it is also passionate about ensuring that everyone vybes with kindness. This is in sync with the words of Maurice Elias, Professor of Psychology, “without kindness, our communities, families, schools, and classrooms become places of incivility.” As…

With the newly launched ePharmacy platform by HealthPlus, Nigerians located anywhere in the country and indeed anywhere in the world can get a prescription from a certified pharmacist and have the medicines delivered promptly. This is the assurance from the Chief Transformational Officer of HealthPlus, Mr. Chidi Okoro at the launch of the platform yesterday in Lagos. According to him, Pharmacists are the first point of care for many Nigerians and are critical to ensure access to essential drugs. Thus, the HealthPlus ePharmacy platform is following the mission to enhance access to wholesome medicines and good pharmacy care services, giving…