Author: ITPulse

The Nigerian Senate, yesterday passed a bill seeking to establish the Nationwide Emergency Communications Service and subsequently approved 112 as the toll-free number for emergencies. The passage of the Nationwide Toll-Free Emergency Number (Establishment) Bill, 2021, followed the consideration of a report by the Committee on Communications, which was presented by Senator Biodun Olujimi on behalf of the Chairman of the Committee, Senator Oluremi Tinubu. In her presentation, Olujimi explained that Clause 2 of the Bill seeks to establish the Nationwide Emergency Communications Service. According to the lawmaker, the agency when established, would be charged with the responsibility of deployment…

“In the face of the global COVID-19 pandemic, how do we put the women and people who have suffered the largest economic effects at the center of recovery efforts and work toward fixing long-standing inequalities, stereotypes by leveraging technology? As a nation, recovering from a global economic crisis, high unemployment, increased poverty, stagnating income growth, it is important to understand the different ways that technology is changing the world of work and how together we can stimulate inclusive economic growth through education. Hence, Wragby Business Solutions and Technologies Limited supported by its Partner Microsoft has recently taken the bull by…

The Minister of Communications and Digital Economy, Dr. Isa Pantami has set new Key Performance Index (KPI) for the management and staff of NigComSat Limited, stressing that such KPI when met, are capable of transforming the agency into an opportunity-driven entity capable of taking on risks in the fast-growing Nigerian ICT sector. The Managing Director of NigComSat Limited, Dr. Abimbola Alale, disclosed this while unveiling two new subsidiary companies created within NigComSat, to stakeholders and channel partners, at the just concluded  NigComSat Stakeholders’ Forum, with the theme, ‘NigComSat Limited: The Present and The Future.’ According to Dr. Abimbola, the KPI…

First Bank of Nigeria Limited said it has strengthened its network of International Money Transfer Operators (IMTOs) in order to expand diaspora remittance inflow into Nigeria. The strengthening, the Bank noted will ease the accessibility of its customers to receive money from close to 100 countries across the world in a safe and secured manner. “With over 750 branches across the country, customers can receive money from the nearest FirstBank branch closest to them,” it said. “At FirstBank, expanding our network of International Money Transfer Operators is in recognition of the significant roles diaspora remittances play in driving economic growth…

The new Country Director for UK-Nigeria Tech Hub, Adaeze Sokan has reiterated commitment to the growth of Nigeria’s tech ecosystem, stressing that the digital sector remained an important part of the country’s economy. An excited Adaeze said she is looking forward to deepening the ongoing work that supports more tech founders, especially women and will continue to foster linkages between the UK and Nigeria, supports the growth of high-end digital skills and strengthens partnerships with government and business to harness the potential of the UK and Nigeria tech ecosystem. “I strongly believe that innovation-driven start-ups are the most sustainable path…

TD Africa has sealed a deal with Dell EMC Technologies to leverage cutting-edge technology in gaining a significant advantage in the 21st Century business environment. Speaking to channel partners and other key stakeholders from the technology ecosystem at an event co-hosted by TD Africa and Dell EMC last week at the Tech Experience Centre located in Lagos, TD Africa’s Head of Enterprise Sales, Mr Niyi Onabanjo highlighted the company’s value proposition which captures its strengths, vision, core values and mission. He also disclosed the company’s efforts in sustaining mutually rewarding relationships with over 6,000 partners and resellers by staying connected…

HealthPlus Limited, the largest and fastest-growing pharmacy chain across West Africa is set to revolutionize the pharmaceutical industry with the launch of Nigeria’s first-ever e-Pharmacy. Through the digitization of the Pharmacy and retail services, HealthPlus will now be transformed into a fully automated one-stop-shop for Pharmacy Services Telemedicine Services Laboratory Services and, Beauty Consultation Services. From the fully automated and interactive website (https://healthplusnigeria.com/), Nigerians can now access all the pharmacy services and consult a doctor right from the comfort of their homes or a click from their mobile phones. According to Chidi Okoro, Chief Transformation Officer of HealthPlus Nigeria Limited,…

By Hyther Nizam  Customer relationship management (CRM) is a massive industry. In fact, it’s the biggest software market in the world that continues to see steady growth. The global market is set to be worth US$94.4-billion by 2027, up from the approximately US$43-billion it’s worth today. That’s hardly surprising, given the major role customer experience (CX) plays as a business differentiator and the importance of customer communication in providing the best possible experience. Over the past decade, CRM solutions have transformed from being mere systems of sales records/activities to systems of intelligence that bring together useful information and tools from…

International Telecommunications Union (ITU) in its global cybersecurity index (GCI) 2020 ranks Nigeria 47th among countries tackling cybercrimes headlong. The index disclosed that countries are working to improve their cyber safety despite the challenges of COVID-19 and the rapid shift of everyday activities into the digital sphere. Despite notable improvements, gaps in cyber capacity persist, according to ITU. The GCI revealed that many countries and regions lag in key areas. These include cybersecurity skills training, which must be tailored to the needs of citizens, micro-, small and medium-sized enterprises (MSMEs); finance, healthcare, energy, and other key sectors, which require dedicated…

Provider of Omnichannel approach to customer service, Infobip will be taking its solution, which drives deeper customer engagement with secure, personalised communications across SMS, RCS, Email, Voice and Whatsapp to this year’s Africa Insuretech Summit. Slated for 23rd of September 2021, Infobip will be armed at the Summit with the solutions, which encompass customer service, marketing, sales and security to help businesses with a critical part of the digital transformation and enhancing customer experience in the digital space. The theme of this year’s summit is ‘The Future of Insurance in Africa’. The one-day forum hosts C-Suite and top management individuals…