PalmPay, an Africa-focused fintech platform, has been recognized in the 2024 KPMG West Africa Banking Industry Customer Experience Survey for…
Browsing: customer experience
By Mirza Bukva Customer experience (CX) plays a crucial role in determining success in today’s interconnected world of modern telecommunications.…
A report by GlobalData with a special focus on creating practical, customer-centric solutions that improve our experiences has highlighted the…
Clickatell’s customer and other attendees at this year’s Connect Interact and Transact (CIT) event have been told that customer experience…
2020 was a game-changer for businesses globally. Businesses were confronted with the harsh reality of a global pandemic. The difference…