Zoho Corporation has announced set of enhancements to Zoho One, its flagship all-in-one business software platform. The latest update introduces a reimagined user experience focused on collaboration, enhanced security, and deeper artificial intelligence (AI) integration across its suite of over 50 applications.
According to the company, the release is designed to create a more connected and “context-aware” environment for organizations of all sizes, moving beyond simple app bundles to a truly unified operating system.
Since its launch in 2017, Zoho One has grown to support more than 75,000 organizations worldwide, with customers utilizing an average of 22 applications within the suite.
The core philosophy behind the update is the shift from using disparate applications to operating within a cohesive digital ecosystem.
“The Zoho One update reflects how work has evolved from using individual applications to operating within a unified platform,” said Kehinde Ogundare, Country Head, Zoho Nigeria.
“Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity. The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”
The platform’s new interface creates a central hub that removes traditional boundaries between applications. Tools are now organized by purpose through “Spaces”—such as Personal, Organization, and Department-specific groups—which allows employees to access necessary tools without constantly switching between apps. An enhanced Centralized Action Panel provides a comprehensive view of upcoming meetings, unread messages, and pending tasks, ensuring users stay informed regardless of which specific app they are currently working in. Furthermore, the update introduces Vani, a new visual-first collaboration space that supports brainstorming and planning through integrated diagrams, whiteboards, mind maps, and video calling.
Zoho One aims to function as a unified business operating system by offering native integrations both across the Zoho suite and with third-party applications. This approach reduces external entry points, aiding in faster anomaly detection and improved security.
New administrative features include Zoho Directory, a secure platform for managing workforce identity and access within the unified system. Additionally, the new Smart Offboarding feature introduces outcome-based integrations; this allows organizations to transfer department ownership, manage device data, and determine access rights in a single workflow, ensuring smooth employee transitions.
Zia, Zoho’s AI assistant, has been expanded to provide unified intelligence across the entire platform. Through Cross-Platform Insight, Zia can now aggregate and contextualize information from various sources, including third-party systems like Google Workspace, presenting it as actionable insight. The update also includes Zia Hubs, an intelligent content management system that automatically organizes contracts, meeting recordings, and other assets in a dedicated space. Additionally, Ask Zia is accessible from the bottom toolbar to enable prompt-based searches across Zoho One, giving users instant visibility into schedules, recent interactions, and tasks.