The management of Emerging Markets Telecommunication Services Limited (EMTS), trading as 9mobile, one of Nigeria’s Mobile Network Operators has appointed Stjepan Udovicic as its new Chief Commercial Officer.
According to Alan Sinfield, Chief Executive Officer of 9mobile, the company is happy to welcome Udovicic into its fold, especially with his wealth of experience.
“Stjepan is a thoroughbred professional with a can-do spirit which is at the core of who we are at 9mobile. We are an adventurous brand, always pushing the limits of innovation, so Stjepan has come right into his home. I am confident he will play a significant role in further strengthening 9mobile’s market position in Nigeria’s competitive telecommunications industry,” he said.
Available information shows that Udovicic is experienced in driving growth across all market segments and brings onboard his competence and excellent grasp of general B2B and B2C businesses across industries.
Udovicic possesses vast international experience working in the telecoms, technology and service sectors in Asia, Europe, and the USA, with a profound understanding of telecom, content and media industries, and embedded and surrounding technology environments and business models.
His product development expertise traverses competitive insight, user acceptance testing, product design, product pricing and customer relationship management with an emphasis on product delivery and product propagation into target touch-point ecosystems, including physical and digital interfaces.
Part of his remit at 9mobile would be to lead the marketing, products, sales, distribution, customer services, and digital front-ends. He will also be responsible for brand evolution and development as the company continues to expand and retool for growth.
The new Chief Commercial Officer arrives at 9mobile from Axiata Group Berhad and its operating company in Cambodia (Smart), where he has managed a large and successful commercial team.
A highly adaptable personality, Udovicic has acquired people management and leadership experience in diverse markets and different cultural contexts, having led various multinational teams in Cambodia, Croatia, Indonesia, Slovenia, Romania, Saudi Arabia, the UAE and the USA.
Before joining Axiata Group, Udovicic was engaged at Orange Romania for three and a half years as Marketing Director, in charge of products and services, digital, brand, and pricing. He initiated a complete brand refresh in that tenure, started converged services, and launched several innovative products and services. He had also worked with Etisalat as Customer Experience Director, spending time in the Kingdom of Saudi Arabia and the UAE.