One of Nigeria’s foremost logistics solutions providers, Red Star Express Plc, has enhanced its e-commerce service with the new Click & Ship Mobile Application, the latest in a long list of developments aimed at making the company’s service more accessible to its customers.
Speaking at a media chat recently, the Group Managing Director/Chief Executive Officer (CEO), Dr. Sola Obabori, explained that the mobile application is one of several ways that the company seeks to ensure its customers are comfortable partnering with them.
“At Red Star Express Plc, we have worked hard to reinforce our services in the e-commerce space. The emergence of the New Normal has made it necessary for our customers, both existing and prospective, to access our services on the go. As a customer-focused company, we recognize the value of making it easy for all customers to use our services. The new Click & Ship mobile application will ensure that we meet customer’s expectations regardless of where they are,” he said.
Dr. Sola Obabori added that the mobile application is a one-stop shop with so many benefits for the users, which includes making requests for instant pickup and delivery, multiple payment options, real-time information on the status of packages while on the move. Customers can also check their shipping history. Other notable benefits include value-driven pricing, nationwide delivery coverage, package visibility, and Pay-On-Delivery provision.
Red Star Express Plc is a Licensee of Federal Express (FedEx) Corporation, the world’s largest delivery solutions provider. It has over 150 offices in Nigeria; with international offices in Niger Republic, Burkina Faso and Benin Republic. Its network spans over 1,500 communities in Nigeria and 214 countries worldwide.
Red Star Express Plc is made up of 4 divisions and business units specializing in areas such as Express Delivery, Logistics, Freight, Outsourcing Services, Supply Chain Management, E-Commerce Facilitation, Printing and Packaging, E-Archiving, as well as Agro Trade Logistics.
