Facebook Twitter LinkedIn RSS
    Trending
    • Galaxy Backbone to power smart police station across Nigeria
    • Nigeria and Japan unveil $11.2 million innovation hub in Abuja to propel economic diversification
    • Tenda and Coscharis Tech fortify alliance to bolster Nigeria’s Digital Landscape
    • NIBSS launches payment solution to advance Nigeria’s digital financial future
    • Firm launches tool to extract intelligence from unstructured business data
    • When Solving Real Challenges Goes Beyond Products & Services: PalmPay’s Bold Move for Social Impact in Northern Nigeria
    • USSD Users to Pay ₦6.98 per 120 Seconds as End-User Billing Starts Today
    • Nigerian Minister Dr. Bosun Tijani elected Vice Chair of ITU Council
    Facebook Twitter LinkedIn
    ITPulse.com.ngITPulse.com.ng
    • News
    • Interviews
    • Blogs
    • Analysis
    • Opinion
    • Videos
    • Press Releases
    • Pictures
    • Advertise
    ITPulse.com.ngITPulse.com.ng
    Home»News»Infobip celebrates six years of partnership with Smartz Solutions
    News 2 Mins Read

    Infobip celebrates six years of partnership with Smartz Solutions

    mmBy ITPulseAugust 25, 20224 Views
    Facebook Twitter WhatsApp Pinterest LinkedIn Reddit Tumblr Email
    Shaun Van Rooyen, Regional Head of Partnerships, Africa at Infobip
    Share
    Facebook Twitter LinkedIn Pinterest Email

    Infobip, a global cloud communications company for businesses and a leader in omnichannel customer engagement has said it is proud to celebrate six years of partnership with Smartz Solutions, a CCaaS and Employee Engagement software development company, even as the partnership has continued to create and manage seamless global communication experiences for customers.

    In celebration of the six years of partnership, Infobip has Smartz Solutions has fully integrated Infobip’s API through extensive collaboration to allow customers to leverage two-way SMS and WhatsApp in their business.

    “It has been a great pleasure to work with Smart Solutionz on various projects. The projects and partnership align with our goal of creating connected customer experiences. We look forward to building more innovative client solutions with Smartz that will help drive business growth,” said Shaun Van Rooyen, Regional Head of Partnerships, Africa at Infobip.

    Creating and managing online experiences has become the primary focal point for companies. Whether a small or large operation, offering seamlessly integrated interactions for your customers is critical to staying competitive. With this ever-demanding requirement, Smartz Solutions, through its partnership with Infobip, offers businesses the opportunity to communicate with their customers in the channel of their choice.

    Also commenting on the partnership, James Guthrie, Smartz Solutions Founder said: “It is no surprise that the pandemic forced many companies to change how they communicate with their clients. The need for this type of communication didn’t just pop up during the pandemic though; it was a need that existed long before 2020.”

    Guthrie added that having identified this need in the market more than a decade ago, the team looked for partners to integrate seamlessly within their Contact Centre as a Service (CCaaS) solution. As a result, more than six years ago, they formed an exceptionally beneficial partnership with Infobip.

    “Through this partnership, we have fully integrated two-way SMS and WhatsApp APIs into our CCaaS solution. This integration has supported hundreds of thousands of interactions for our clients worldwide. The partnership has grown with much success over the past six years resulting in successful projects across 25 countries,” added Guthrie.

    With any partnership, Smartz Solutions assess two primary factors: the quality of the technology they are looking for and the people they work with. Infobip’s technology speaks for itself as they continue to roll out successful projects and have increased client uptake in this type of communication.

    Infobip Onmi channel communications
    Share. Facebook Twitter Pinterest LinkedIn Tumblr Telegram Email
    mm
    ITPulse
    • Website
    • Facebook
    • Twitter
    • LinkedIn

    ITPulse is a wholly information technology communication (ICT) news website, with a special focus on the African continent. The website provides up-to-date biz-tech news, analysis and comprehensive and thorough insight into the continent's ICT terrain

    Related Posts

    Galaxy Backbone to power smart police station across Nigeria

    June 21, 2025

    Nigeria and Japan unveil $11.2 million innovation hub in Abuja to propel economic diversification

    June 20, 2025

    Tenda and Coscharis Tech fortify alliance to bolster Nigeria’s Digital Landscape

    June 20, 2025

    Leave A Reply Cancel Reply

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    Latest Posts

    Galaxy Backbone to power smart police station across Nigeria

    June 21, 2025

    Nigeria and Japan unveil $11.2 million innovation hub in Abuja to propel economic diversification

    June 20, 2025

    Tenda and Coscharis Tech fortify alliance to bolster Nigeria’s Digital Landscape

    June 20, 2025
    About
    About

    Itpulse.com.ng is a wholly information technology communication (ICT) news website, with special focus on the African continent. The website provides up-to-date biz-tech news, analysis and a comprehensive and thorough insight info the continent's ICT terrain.

    Contact us: editorial@itpulse.com.ng

    Facebook Twitter LinkedIn RSS
    Latest Posts

    Galaxy Backbone to power smart police station across Nigeria

    June 21, 2025

    Nigeria and Japan unveil $11.2 million innovation hub in Abuja to propel economic diversification

    June 20, 2025

    Tenda and Coscharis Tech fortify alliance to bolster Nigeria’s Digital Landscape

    June 20, 2025
    Popular Posts

    Tenda and Coscharis Tech fortify alliance to bolster Nigeria’s Digital Landscape

    June 20, 2025

    NIBSS launches payment solution to advance Nigeria’s digital financial future

    June 19, 2025

    African innovators face perception deficit despite remarkable growth, says report

    June 16, 2025
    © 2017 - 2025 Itpulse. Designed by Max Excellence.
    • Terms & Conditions
    • Privacy Policy
    • Advertise
    • Contact Us

    Type above and press Enter to search. Press Esc to cancel.