As part of efforts to engage Nigerians across the country on their rights and privileges within the telecommunications sector, the Nigerian Communications Commission (NCC), address a large gathering of telecom consumers during the NCC Special Day held at the recently-concluded 32nd Enugu International Trade Fair
At the Trade Fair, which organised by the Enugu Chamber of Commerce, Industry Mines and Agriculture (ECCIMA), the Executive Vice Chairman (EVC) of the Commission, Prof. Umar Garba Danbatta, acknowledged that events such as the trade fair provide the opportunity for the Commission to interact with consumers and attend to their service-related concerns.
Represented by the Director, Public Affairs, NCC, Dr. Ikechukwu Adinde, Danbatta, spoke on “Promoting New Technologies, Business Ideas and Strategies for Rapid Economic Growth and Development in Nigeria,”.
He highlighted regulatory initiatives such as NCC Emergency Toll-free Number 112; the NCC Consumer Complaint Toll-Free Number 622; the Do-Not-Disturb (DND) Short Code 2442 as some of the initiatives emplaced by the Commission for protecting, informing and educating the consumers.
Danbatta emphasised the importance of the ongoing National Identity Number (NIN)-SIM data linkage exercise, in order to ensure a credible citizen database for improved national security.
He stressed the need for consumers to be cyber security-conscious while online and to always ensure efficient management of e-waste for a safer environment, noting that this year’s World Consumer Rights Day (WCRD), which was observed on March 15, 2021 focused on ‘Tackling Plastic Pollution in line with the e-Waste Regulation being pursued by the Commission.
In attendance at the NCC Special Day were the Director, Public Affairs, NCC, Dr Ikechukwu Adinde; Director, Consumer Affairs, Mr. Efosa Idehen; Zonal Controller, NCC Enugu Zonal Office, Mr. Ogbonnaya Ugama and executive members of ECCIMA.