Author: ITPulse

The Minister of Communications, Innovation & Digital Economy, Dr. Tijani Bosun is set to unveil a 4-Year strategic Blueprint 2023-2027 for the Ministry on October 2, 2023. The Minister disclosed this via his official Twitter handle @bosuntijani. “Looking forward to sharing our strategic plan for the @FMoCDENigeria on Monday, October 2nd. My team and I have spent the last few weeks getting briefed by the agencies and departments in our ministry and we have taken a lot on board in our original blueprint,” he said. He also appreciates all the feedback received both online and offline in the last month,…

The Executive Commissioner – Stakeholder Management at the Nigerian Communications Commission, Mr. Adeleke Adewolu has narrated how multiple taxations can stifle innovation and discourage investment in the Nigerian telecom sector. In a Keynote Address titled “Multiple Taxation: An Impediment to Economic Development, which he presented at the Regional Stakeholders Workshop on Multiple Taxation and Regulations in Ibadan, South-West Nigeria, Mr. Adeleke also noted that multiple taxations have become cancerous to economic development “Tax initiatives by the various tiers of Government typically manifest themselves in the form of multiple taxation and by design, they reverse growth, stifle innovation and discourage investment.…

Infobip, one of the leading global cloud communications platforms, has admitted that there are challenges around adopting omnichannel strategies, especially in the case of traditional banking institutions that are still heavily reliant on legacy technologies and processes. In an opinion article written by Dean Baker, Industry Team Lead: BFSI Southern & East Africa at Infobip titled ‘South African financial institutions adopt omnichannel strategies to retain customers and redefine CX’, the company that claims expertise in omnichannel engagement, noted that these challenges are inhibiting these financial institution’s response to fast-changing customer expectations.  “There are challenges around adopting omnichannel strategies, especially in…

Cyber experts at Geonode are warning users to be vigilant around their devices. Imagine living in a home where you can control the thermostat with your voice, or a fridge that can order groceries for you. Sounds like the future, right? Well, the future is already here, thanks to the Internet of Things, or IoT for short. But, while these smart gadgets make our lives easier, they also come with their own set of dangers. “Smart gadgets can make our lives so much easier, but they also come with risks. By knowing what those risks are and how to protect…

By Dean Baker While digital banking has gained widespread popularity in South Africa due to its convenience, some customers still demand one-on-one personalised interactions with financial advisors. As a result, banks are responding by moving away from multichannel communication and adopting omnichannel strategies that cater to the digital-first customer while also providing a seamless connection to advisors. The demand for personalised interaction with brands has largely been driven by changing customer expectations, with customers expecting to engage with banking organisations over the channels of their choice. This has largely been enabled by shifts in technology, with emerging technologies such as…

MTN Nigeria and Tezza Academy have expressed a shared vison in the structural transformation and economic growth of Nigeria through skills development particularly in young people. Senior Manager, IT Governance and Service Resilience, at MTN Nigeria, Mr. Dimeji Joseph, who was recently at the Tezza Academy in Lagos, said MTN’s focus on skill development is underscored by its continuous commitment to delivering services benchmarked on global standard. Amid an atmosphere of camaraderie that bore testament to the strong ties between Tezza Academy and the telecom giant, Joseph commended the Academy’s graduate trainees and management of Tezza Business Solutions for their…

In product management, perfect information is just a pipe dream. You hardly ever have the full data you require, and even if you do, it may fail to correspond. Product managers usually encounter a perplexing scenario where every choice appears risky. This is especially true for senior leaders tasked with the decision to launch a product, modify an existing product, or halt an existing product without the benefits of perfect metrics. Many product managers struggle with the gap between data and clear implementation, but senior leaders understand that incomplete information is not necessarily a setback but an opportunity to engage…

On the occasion of the 2023 International Literacy Day, QNET, the international lifestyle and wellness direct-selling company, reaffirms its unwavering commitment to advancing financial literacy as a cornerstone for building sustainable and peaceful societies in emerging economies. As the world undergoes profound transitions, the importance of financial literacy cannot be overstated. In a world in transition, understanding and managing finances are essential for individuals and communities to thrive. Financial literacy forms the bedrock for creating stable and peaceful societies, aligning perfectly with the 2023 International Literacy Day’s theme: ‘Promoting literacy for a world in transition: Building the foundation for sustainable…

The highly anticipated Future of Payment and Commerce Conference 2023 is scheduled to take place on October 11th at the Oriental Hotel, 3 Lekki-Epe Expressway Victoria Island, Lagos. This event will bring together leaders, visionaries, and experts in the industry to explore the cutting-edge advancements that are shaping the future of payments and commerce. Our Sponsors and Partners are MasterCard, Parallex, Spectrum Microfinance Bank, Zeeh Africa, Techeconomy.ng, SuperFM 92.7, Tori Communication, ImaliPay, Toronet, and SMEDAN. This year’s conference promises to be a transformative experience, providing attendees with a unique opportunity to gain valuable insights into the latest trends, technologies, and…

The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has commended the partnership between the Swedish Government and the Commission, saying it has strengthened the NCC’s regulatory activities. Prof. Danbatta gave the commendation while speaking at a workshop jointly organised by NCC and its Swedish partners within the framework of the Swedish Programme for Information and Communications Technology (ICT) in Developing and Emerging Regions (SPIDER), Danbatta stressed the significant strides made by NCC in the field of ICT. “This workshop signposts the vital role the Nigerian Communications Commission, as a regulator, has been playing in the…