Author: ITPulse

To connect with its customers on the right channel at the right time and ultimately, increase loyalty, Infobip, a global cloud communications platform has built an integration platform HubSpot, which is presently available in HubSpot’s App Marketplace. The integration is built with CRM platform HubSpot to provide WhatsApp and SMS messaging for HubSpot’s clients. It enables its clients to connect with customers using their preferred communication channel, to deliver a great customer experience and boost engagement and sales. Commenting on the integration, Veselin Vukovic, VP of Strategic Partnerships at Infobip, said: “More and more customers want to message a business…

By Mubarak Umar Three years? Yes, after three years as the Director General of the National Information Technology Development Agency (NITDA), and it is heartwarming to note that growing corps of well-educated, world-class technocrats are coming to the public domain to help change the narrative in public service. In these three years, Kashifu Inuwa, CCIE defines diligence, hard work and dedication. His penchant for IT growth and vision-driven initiatives to see Nigeria grow its economy through digital technologies are unprecedented. He has demonstrated the purpose of encouraging Nigerians to embrace IT and use it as an enabler for their economic…

Out of the top 5 global digital firms, Google is rated to have tracked 39 types of private data, making it the highest among the big technology companies. According to an analysis by StockApps.com, Google collects thirty-nine data points for each user to top Twitter, Apple, Amazon, and Facebook. “Most people do not have the time or patience to read privacy policies that can be several pages long for each website they visit. Also, it is quite unlikely that all users have a background in law to properly grasp the privacy policy. Besides, users lack time, patience, or energy to…

By Elvis Eromosele The Nigerian telecommunications sector must have nine lives. No, it is not a cat. It is however almost always in a near constant mortal struggle with the forces that be – read, government and its agents. The fact that it’s still here means that it has somehow managed to survive, remained sustainable and even dared to thrive. It is a phenomenon that ought to be studied. Every indicator shows that the telecom sector remains the bright spot in the nation’s weak economy. It drives socio-economic development, boosts productivity and contributes to improving the lives of citizens like…

Nigeria’s owned last-mile connectivity infrastructure service provider, Galaxy Backbone Limited is on the verge of sealing a partnership deal with Metamap, a foremost Software -As-A – Service provider enabling trust-based platforms to operate seamlessly across borders. Meeting with the leadership team from Metamap at the Galaxy Backbone Limited’s corporate office in Abuja, the Managing Director and Chief Executive Officer of Galaxy Backbone, Prof. Muhammad Bello Abubakar said partnering is at the heart of the company’s future. “Partnering is at the heart of our future and we remain committed to collaborating with organisations that help support customer excellence in digital services,”…

A next-generation cybersecurity company, Sophos has announced in its X-Ops report, “Cookie stealing: the new perimeter bypass,” that active adversaries are increasingly exploiting stolen session cookies to bypass Multi-Factor Authentication (MFA) and gain access to corporate resources. The report, which disclosed that with stolen session cookies, attackers can impersonate legitimate users and move freely around the network, has five key points, they are: Sophos is seeing a growing number of attackers—including active adversaries—using stolen session, or authentication, cookies to bypass MFA and access corporate resources These stolen cookies allow attackers to impersonate legitimate users and move freely around a network.…

Smile Nigeria has for the umpteenth time earned a well-deserved recognition by emerging a recipient of the African Brand Leadership Merit Awards as Africa’s Best Internet Access and Data Connectivity Service Provider of the Year 2022. This latest award, which benchmarks industry leadership and superlative performance, was earned by Smile for its high brand equity which is ingrained in the properties of high visibility, product proficiency and excellent customer service. It was bestowed on Smile at a well-attended African Brands Congress held at Sheraton Lagos Hotel, Ikeja and hosted by African Brands Media Limited. An insight into the choice of…

By Martin Ekpeke The Nigerian Communications Commission (NCC) since the liberalization of the telecom sector in 2001 has shown itself as a people-oriented regulator by deploying various regulatory frameworks and initiatives to ensure consistent reduction in the cost of telecommunications services in the country. However, stakeholders, especially telecom consumers and mobile network operators (MNOs) and other concerned consumerist groups in the country have raised vehement objections to the recent move by the Ministry of Finance, Budget and National Planning under the leadership of Zainab Ahmed to introduce the controversial five percent excise duty on telecommunications services. The stakeholders were unanimous…

The federal government has launched the FinTrak Enterprise Resource Planning (ERP) Product for Ministries, Departments and Agencies (MDAs), aimed at digitizing services in the public sector by the year 2030. The Minister of Communications and Digital Economy, Prof. Isa Pantami, who launched the product on behalf of the federal government stated that digital services are currently the most consumed products in the country. “To achieve self-sufficiency, Nigerians need to start producing what they consume and vice versa. We all know that only a few numbers of Ministries, Departments and Agencies (MDAs) use Enterprise Resource Planning (ERP) today. So, this is…

Digital identity will ensure effective implementation of the National Digital Economy Policy and Strategy (NDEPS), within the stipulated period, the Director-General of the National Information Technology Development Agency (NITDA), Mal. Kashifu Inuwa has posited. The NITDA DG, who stated this when he hosted the Nigeria Digital ID4D Project Team at the Agency’s Corporate Headquarters in Abuja on Tuesday, also added that there is a need for broadband connectivity. The DG informed the Team that NITDA’s mandate of Developmental Regulation is in line with what ID4D is actually working on, and pledged them the Agency’s unalloyed support. He acknowledged that collaboration…