Author: ITPulse

By Andrew Bourne The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. It’s so widely used that when many people hear the phrase, they interpret it as a checkbox item. It is, however, an ongoing crucial relationship between a company and its customers, which is determined by the customer’s preferences and behaviour. Customer engagement entails actively engaging with an audience through messaging that interests, educates or helps them, as well as encouraging two-way communication with your business. In short, it’s about figuring out what the customer wants and giving it to them at the…

The Office of the Accountant General of the Federation, today in Lagos put up a training workshop for Integrated Personnel and Payroll Information System (IPPIS) Role Players in Federal Government agencies and institutions in the South West region of the country. The training is part of the Federal Government’s resolve to evolve permanent solutions to hitches that may be observed in the operations of the IPPIS policy, which provides a platform for payment of personnel emoluments and maintains a database for information and actions on the government workforce. Giving an address at the 3-day workshop, the Accountant General of the…

The Accra Institute of Technology (AIT), a technology-focused private university has further helped to increase Africa’s rising number of scholars in technology-related fields as the university graduated its eighth batch of PhDs during its recently held 16th Graduation Ceremony at the University’s Knowledge City Campus (KCC), Kokomlemle, Accra. This brings the total number of PhDs graduated at AIT since 2016 to Forty-Nine (49) in the fields of Engineering, Business Administration, Education, and Information Technology. According to a statement released by the university, “This achievement marks not only an AIT history but also a history in the annals of private university…

Ericsson has introduced an intelligent deployment process that uses technologies like AI and ML to reduce 5G rollout complexity and offer communications service providers innovative ways to make more intelligent investment decisions. The decision to introduce the intelligent deployment process is coming based on the introduction of 5G and cloud-based applications like virtualization, which has forced network deployment to becoming more complex and in need of revision. “Widespread adoption of cloud-based services and virtualization, network deployments, upgrades, and expansion are making network deployment and evolution more complex,” it said. The complexities, according to Ericsson include spectrum complexity and an increasing…

ASUS, maker of motherboards, PCs, monitors, graphics cards and routers has announced its full range of ProArt Studiobook, Zenbook Pro and Vivobook Pro creator laptops, which can be described as an advanced ecosystem of laptops that delivers performance and features suitable for any level of creator, from professional to hobbyist. ProArt Studiobook laptops fulfil the extreme performance and stability needs of professional creators, who are leaders and innovators in their respective creative industries, whether they work with audiovisual content, engineering, or science. The innovative and stylish ZenBook Pro is aimed at highly mobile advanced creators, who appreciate the latest performance-enhancing…

The asking price for a slot of 5G spectrum will start from N75 billion and will likely go to N100 billion after the auction process, the Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta said at a public hearing of the Senate today. “It is very important to stress this, a reserve price for a slot of the 5G spectrum is going to be N75billion, but after an auction by the Committee, it can go as high as N100 billion,” he told the Senate Committee on Communications. According to Prof. Danbatta, the 5G auction committee has…

Taiwan-based Synology, which specializes in network-attached storage appliances is presently offering a special 10 percent discount on all of its items in the Jumia store.  “We are happy to share with you Synology products are now under back-to-school promotion on Jumia. This announcement comes with a special offer with 10% OFF on all items in the store,” the company announced via email through Andrew Huang, Head of Marketing. Starting this September, Synology has outstanding deals on Jumia, with the budget-friendly DiskStation DS220j, DS220+ for media fanatics, and the 4-bay DS920+ for power users, 10% on all items in the store.…

The Nigerian Communications Commission (NCC) is set to unveil what it has tagged a five year Strategic Vision Plan (SVP) 2021-2025, which will enable cross-functional infrastructure, ubiquitous services and deepen consumer engagement to consolidate the growth of the telecoms sector and expand the possibilities of the digital economy. Disclosing this in a statement, Dr. Ikechukwu Adinde, Director of Public Affairs noted that the need to develop another SVP, as a five-year implementation roadmap for the Commission, followed the expiration, in 2020, of the first SVP unveiled by Danbatta in 2016. “It has been widely acknowledged that the diligent execution of…

The Nigerian telecom regulator is set to launch a compendium of landmark speeches and presentations of the Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta. Titled: “Catalysing Nigeria’s Socio-Economic Transformation through Broadband Infrastructure,” the historic launch of the book is scheduled to hold at the Communications & Digital Economy Complex, Mbora, Abuja, on September 7, 2021, by 10:00 a.m. prompt. The book is a compilation of carefully selected, seminal speeches and presentations of Prof. Danbatta, touching on all strategic areas of the nation’s telecoms industry development and the entire digital economy ecosystem, since his assumption of…

The ZenBook 13 OLED laptop from ASUS, maker of motherboards, PCs, monitors, graphics cards and routers can easily be qualified as one of the world’s most sophisticated devices as it comes highly equipped with the latest Intel 11th Core i7 processors. The laptop is largely targeted at high-end users that crave speed and durability, supports up to 32 GB of memory, 1TB PCIe 3.0 NVMe SSDs or optional Intel Optane Memory H10 storage as well as Thunderbolt 4, standard HDMI 2.0 and USB 3.2 Gen 1 Type-A ports, along with a microSD card reader. With an incredible lightweight of 1.14…