Author: ITPulse

By John O’Neill If you’re laundering money or financing terrorism, what keeps you up at night? Beyond the day-to-day intrigues of a life of crime, you have a money trail to worry about. Sure, you fear the sophisticated law enforcement and intelligence agencies with the power to track you, shut you down, and put you behind bars. But what about the thousands of watchful eyes observing your money as it flows through banks, casinos, real estate and other covert financial conduits? Some of those eyes belong to trained bank employees — BSA and AML analysts, Financial Crimes Investigators, Compliance Officers,…

The strategic objective of the Sectoral Virtual Forum being organized by the Association of Telecom Companies of Nigeria (ATCON) is to converge the regulator’s Interests and ensures a competitive telecom market. The Executive Secretary of ATCON, Mr. Ajibola Olude disclosed this in a statement yesterday, adding that the sectoral forum will also fast track development of telecom industry; Operator’s Interests – an enabling environment for businesses and protection of investment in the sector; and Consumer’s Interests – to be satisfied in terms of quality of services, affordability and access; for Digital Economy Development. “Let me reiterate it that the interdependence…

Improved business registries streamline nation-wide reforms that help climb the ranks in the World Bank’s Ease of Doing business index – an international standard to measure a country’s appeal for foreign investment. An effective business registration system plays a crucial role in economic well-being. Emerging markets, such as Nigeria, currently dealing with extreme currency devaluation and the highest level of inflation since 2018, could leverage the matter to accelerate its economic development. Full-fledged business registrars, with a strong leadership backbone behind it, are the key factors that help a country climb the Ease of Doing Business rankings, thus could help…

Telecom consumers in Nigeria should note some very key points from the Complaints Categories and Service Level Agreements (CC/SLA), which was reviewed by the Nigerian Communications Commission (NCC) in collaboration with operators and other stakeholders in 2019. In the reviewed document tagged: Complaints Categories and Service Level Agreements (CC/SLA) and available on the NCC’s website, Timeline for consumers complaints have been reviewed and streamline into categories and establishing applicable sanctions on operators that fail to meet the timelines stated for resolving issues related to the services delivery to their consumers. Here are some key take away When a telecom subscriber…

The Nigerian Communications Commission (NCC) has given reason it decided to revise the framework stipulating the processes for resolving consumer complaints arising from service delivery by telecoms operator. The country’s telecom regulator argued that the revision would achieve greater effectiveness in the sector and strengthen the protection of telecoms consumers and other stakeholders. In a statement signed by the Commission’s Director of Public Affairs, Dr. Ikechukwu Adinde, NCC disclosed the framework tagged: Complaints Categories and Service Level Agreements (CC/SLA), was revised by the Commission in November 2019 at a programme attended by representatives of telecoms operators, consumers and other consumer…

Digital payment company, Interswitch Group has launched what it refers to as revamped developer console to improve the experiences of partners, developers and merchants who seek to integrate to their solutions. The new console offers more resources and an array of Open Application Programme Interfaces (APIs) to enable businesses seamlessly to receive payments by providing a holistic payment solution that caters for collection, settlement and reporting. As part of the launch activities, Interswitch is organizing a webinar to further engage people and enlighten them on what it is about. The webinar is scheduled to hold on Wednesday, July 29,2020. Abdul-Hafiz…

The pursuit by Nigeria to digitalise its economy received a major boost today as the country’s Minister of Communications and Digital Economy, Dr. Isa Pantami commissioned several Information Technology projects in Abuja and other cities. Among the projects commissioned are the Kaduna Emergency Communication Centre (ECC) built by the Nigerian Communications Commission (NCC) and Tertiary Institution Knowledge Centre (TIKC) in Enugu State Polytechnic, Iwollo. Other projects are IT Community Centre in Katsina and IT Hub each in Ahmadu Bello University (ABU), Zaria Main Campus, Kaduna and University of Lagos. The sixth project commissioned was the opening of Nigeria Communication Satellite…

The closure of schools across the world as a result of the global COVID-19 pandemic has currently denied as many as 250 million children in Africa access to primary and secondary schools. This, analysts have expressed concerns will lead or create a lost generation of learners, causing many children to leave school prematurely. Seeing the challenge, Avaya, a communications and collaboration solutions provider has decided to help stem this loss across the continent by enabling students to stay on track with their studies using the Avaya Spaces, an all-in-one video collaboration app for the digital workplace. The Avaya Spaces changes…

By Olatayo Ladipo-Ajai The uptake of new technologies in Nigeria’s financial services industry has typically been driven by the need to survive in a very chaotic and highly pressurised environment, where the customer is becoming increasingly powerful and wants to engage with brands over his or her preferred channels. In recent years, this trend has seen organisations in the financial services sector make use of various communication channels, such as SMS and email. However, customer demands have evolved rapidly, with them now wanting an all-encompassing solution where rich content can be shared, including images, voice messages and files. What’s more,…

A study conducted by Analysys Mason, which highlights how Facebook investments in infrastructure and connectivity across the Sub-Saharan African region, has identified how the social media giant will deliver over $57 Billion in economic benefits over the next five years (2020–2024) to the continent. The study titled ‘Impact of Facebook’s Connectivity Initiatives in Sub-Saharan Africa’, also noted that Facebook has over the years invested in infrastructure and partnerships to address the barriers to connectivity, such as the lack of availability in infrastructure, affordability, relevance and readiness to get online. The investment initiatives will be channeled into Infrastructure that supports internet…