A survey conducted by Gartner has found that chatbots will become the primary customer service channel for about a quarter…
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Opinion
By Ebun Ikenze Unless they cater specifically to an older niche, most brands want to grab the attention of young…
By James Gachie Implementing an effective omnichannel communication strategy can provide retailers with a distinct edge in the competitive market,…
By Abang Emenyi The sights and sounds of a bustling local market in Lagos on a busy Saturday are something…
Marketing has evolved significantly in recent years, demanding businesses to adapt and embrace new strategies to engage their target audience…
In an age of constant distraction and ceaseless notifications, finding time for concentrated, undisturbed work can seem like an elusive…
By Stephen Newton Over the past few months, OpenAI’s ChatGPT has taken the world by storm. If you haven’t been…
Imagine a bustling Tuesday morning in the city of Lagos and Mrs. Hadiza, a vibrant entrepreneur, is preparing her well-loved…
When the San Francisco-based Open AI launched the Artificial Intelligence (AI) chatbot, ChatGPT, on November 30, 2022, industry watchers knew…
In the rapidly evolving landscape of retail, where businesses strive to capture the attention of consumers in a fast-paced and…