Several business entities, especially from the financial sector joined Google West Africa at a roundtable to discuss the shift towards privacy-first marketing as third-party cookies are phased out. Those identified at the roundtable include FairMoney, Konga, Mondelez, Stanbic IBTC, and Zenith Bank.
These business entities recognize the fact that building consumer trust is essential in a world that increasingly values privacy, especially in this new era, where adapting marketing strategies to be more privacy-focused is not just a necessity but a strategic move toward building sustainable customer relations.
Speaking at the roundtable, Felicia Otolorin, Senior Industry Lead, West Africa, Google noted that customer trust is the new currency. “Consumers are demanding more control over their data, and the savviest businesses are seeing this shift as an opportunity. This is about reimagining how we engage with technology and data, ensuring that innovation and privacy go hand-in-hand,” she said.
This transition challenges businesses to innovate while maintaining transparency and respect for consumer data privacy, turning potential constraints into avenues for deeper consumer engagement. This point was emphasized in the discussion.
Highlighting the competitive advantage of adopting privacy-first strategies, Google showcased innovative solutions like Google Tag and Enhanced Conversions. These tools demonstrate a commitment to both high performance and privacy standards. Success stories illustrated how other businesses have successfully navigated this shift, offering valuable insights.
Also, in his remark, Oluwadamilare Akinwunmi, Chief Data & AI Officer at Interswitch said: “We stand at a crucial juncture, where the winners of tomorrow will be those enterprises that strike a balance between innovative, data-driven marketing and a profound commitment to data protection and privacy-first practices. The essential dialogues we engage in, and the subsequent actions we take, set us on the path to achieve precisely this”.
The roundtable underscores a pivotal shift towards privacy-first strategies in Nigeria’s digital marketing sphere, emphasizing the critical role of collaboration and innovation in this transition. It marks a collective stride towards a future where consumer trust and data privacy form the cornerstone of business growth and competitive advantage.
“We are committed to empowering Nigerian brands in building a privacy-forward future. By harnessing AI and privacy-centric technologies, we aim to empower our partners to thrive amidst these changes,” stated Felicia Otolorin, Senior Industry Lead, West Africa, Google.