The Nigerian Communications Commission (NCC) has approved a maximum 50% increase in telecom tariffs, falling short of the over 100% requested by some operators. The decision, announced today in a statement signed by Reuben Mouka, Director of Public Affairs, aims to address the rising operational costs faced by telecom companies while ensuring consumer interests are protected.
The NCC, acting within its regulatory powers, stated that tariff adjustments are necessary to bridge the gap between operational costs and current rates, which have remained static since 2013. The approved increase will be implemented gradually and within the limits set by the 2013 NCC Cost Study.
The regulator emphasized that the primary objective is to enable operators to invest in infrastructure upgrades and innovation, ultimately benefiting consumers through improved network quality, enhanced customer service, and wider coverage.
To mitigate the impact on consumers, the NCC has mandated that operators implement the tariff increases transparently and fairly. Operators are also required to educate the public about the new rates and demonstrate tangible improvements in service delivery.
The NCC stressed its commitment to balancing consumer protection with the sustainability of the telecom industry, recognizing the importance of supporting indigenous vendors and suppliers within the ecosystem.
The decision follows extensive consultations with stakeholders across the public and private sectors. The NCC stated that it will continue to engage with all parties to create a telecom environment that benefits consumers, supports operators, and fosters the growth of Nigeria’s digital economy.