The duo of Infobip, a cloud communications platform and Spryker, a composable commerce platform have unveiled six trends for retailers to…
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The Click-to-chat ad analytics recently launched by Infobip will provide a holistic view of the entire customer journey, from ad…
Infobip, one of the leading global cloud communications platforms, has admitted that there are challenges around adopting omnichannel strategies, especially…
By Dean Baker While digital banking has gained widespread popularity in South Africa due to its convenience, some customers still…
The Kenya Women Microfinance Bank (KWFT) has explained that the essence of adopting the Infobip omnichannel customer engagement solution is…
By Loren Lubanga The digital native culture and the rapid pace of technological advancements have triggered a revolution in the…
By Marcus Zackey The retail industry has witnessed a remarkable transformation in recent years due to the widespread adoption of…
Infobip has released the 2023 Environmental, Social, and Governance (ESG) report, which has shown that the cloud communications platform has…
A survey conducted by Gartner has found that chatbots will become the primary customer service channel for about a quarter…
By James Gachie Implementing an effective omnichannel communication strategy can provide retailers with a distinct edge in the competitive market,…