The Kenya Women Microfinance Bank (KWFT) has explained that the essence of adopting the Infobip omnichannel customer engagement solution is…
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By Loren Lubanga The digital native culture and the rapid pace of technological advancements have triggered a revolution in the…
By Marcus Zackey The retail industry has witnessed a remarkable transformation in recent years due to the widespread adoption of…
Infobip has released the 2023 Environmental, Social, and Governance (ESG) report, which has shown that the cloud communications platform has…
A survey conducted by Gartner has found that chatbots will become the primary customer service channel for about a quarter…
By James Gachie Implementing an effective omnichannel communication strategy can provide retailers with a distinct edge in the competitive market,…
In the rapidly evolving landscape of retail, where businesses strive to capture the attention of consumers in a fast-paced and…
In the current era of remote work, companies that have not yet implemented unified communications as a communication platform for…
Infobip says it will unveil a digital magazine with the sole aim of reaching out to the global developer community…
By Filip Filković As Over-The-Top (OTT) platforms such as WhatsApp, Viber and Telegram continue to gain popularity, SMS messaging still…