By Martin Ekpeke
The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Dr. Aminu Maida has said the Commission is going to be working with its licensees on data tariff, speed and coverage to have a transparent tariff regime.
“We are going to be working with our licensees to see how tariff can be simpler and more transparent,” he is quoted to have said on X (Formerly Twitter) as part of his 100 days in office.
He noted that as a regulator, the Commission is going to be stepping in to see what the common issues that consumers are complaining about and what operators are doing about them so that NCC can hold everybody along the value chain accountable.
According to Maida, the Commission under his watch will continue to enlighten consumers to also understand habits that drive greater data usage, even as it focuses on issues that consumers have escalated.
Meanwhile, in his last two engagements with groups he considered critical stakeholders; the CEOs of telecommunication companies and the media. Maida disclosed that the five drivers that would champion his vision for the telecommunications industry include Investing in the PEOPLE assets of the Commission; meticulous enforcement of COMPLIANCE, through DATA-DRIVEN decision-making; COLLABORATION; and DIGITALISATION of the NCC to achieve optimum efficiency and turn-around time in delivering regulatory services.
“Our priority is to put a smile on the face of telecom consumers. This means giving telecom consumers a total Quality of Experience; beyond just improved connectivity, speed and tariffs. We want the Consumer to get quality experience from the point of selecting what networks they want to use, to the usage, to the support services they receive, and to the point of closure—where a consumer decides to leave a network,” he said.
President Bola Tinubu appointed Dr. Aminu Maida as the Executive Vice Chairman of the Nigerian Communications Commission (NCC) on October 11, 2023.