Cyberspace achieves ISO 9001:2015 QMS

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ISO 9001, Certification, Cyberspace

 

Top dignitaries from all spheres of the corporate world will gather at the Civic Center on Tuesday 5th February 2019 to witness the official presentation of the ISO 9001:2015 Quality Management System to Cyberspace Limited.

Ms Boma Beddie-Memberr, Sector Lead/Trade Advisor for ICT, United Kingdom International Trade and Investment will officially hand over the Certificate to Cyberspace Limited on behalf of the British Standard Institute (BSI).

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According to BSI, ISO 9001 is the internationally recognized Quality Management System (QMS) standard that offers maximum business benefits. It was designed to be a powerful business improvement tool which helps organizations to manage social, environmental and financial risks; improve operational effectiveness; reduce costs; increase customer and stakeholder satisfaction; protect brand and reputation; remove barriers to trade and bring clarity to the marketplace

With this achievement, Cyberspace Limited, a fully owned Nigerian Company, has further demonstrated its commitment to continual improvement of operational processes in line with global best practice, building a resilient and sustainable business with strong corporate governance.

Founded in 1995, Cyberspace Limited has become a one-stop Systems Integration Company with wide and varied experience in solving complex business challenges which guarantees excellent customer satisfaction.

While addressing newsmen in his office, the Co-ordinator, Cyberspace Audit team, Mr. Fred Young, said “Cyberspace is an indigenous company that has its business processes aligned with global best practice. We started many years ago with ISO 9001:2008 until last year when we decided to work with BSI for the ISO 9001:2015. It was a much more rigorous certification process, but at the end, we are better for it”.

According to Young, the benefits of ISO 9001 are not limited to the following: It helps us to demonstrate to stakeholders that our business is run effectively; the process of achieving and maintaining the certification helps ensure that we are continually improving and the the regular assessment process improves staff responsibility, commitment, and motivation.

Before now, Cyberspace has attained the Capability Maturity Model Integration (CMMI) level 3 certification. The CMMI is a software development process improvement approach, which has become the standard for measuring an organization’s capability to apply a process-based methodology to software development.

By implications, the attainment of the CMMI means that Cyberspace software applications have gone through best practice and procedures at all stages of business requirement gathering, software development, testing, deployment and post implementation support. This guarantees customers’ comfort of using the applications.

According to the Chief Marketing Officer of Cyberspace Limited, Olusola Bankole, CMMI helps to integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes. He explained that there are three recognized CMMI models each of which addresses different area of interest.

According to him, CMMI has aided Cyberspace Limited’s growth in diverse ways. He said “Our software development work and processes have received the highest form of third-party validation. It helps us to take a proactive approach to managing projects and processes.”

With CMMI, Bankole said processes are streamlined, which allows project teams to integrate and collaborate better, which enhances productivity. He informed that the certification now enables costs savings in terms of lesser effort due to reduced defects and less rework.

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