Technology company, Zoho is set to officially open its office in Lagos Nigeria with a special target to digitally transform the Small, Medium Enterprises in the country with what it tagged Zoho Africa Digital Enabler package.

The company made the announcement today at a press conference, which happened on the sidelines of the company’s first user conference in Lagos. It also disclosed that the new office will be mostly occupied by local employees for customer-facing roles.

“As part of ‘transnational localism’ strategy where our growth is underpinned with that of the region, we bring our global expertise to support the creation of self-sufficient economic clusters,” said Hyther Nizam, President, Zoho MEA.

He added that Zoho started by offering its products in local pricing, hiring locally and now opening an office in Lagos to cater to its growing customer base, even as it continues to grow its partner network in the country.

The products announced today:

Zoho Africa Digital Enabler package

The Zoho Africa Digital Enabler package is aimed to help small businesses with up to five employees jumpstart their digital journey. This package will provide new users of Zoho a collection of 10 leading apps at a 50% discount starting from July 1, 2022 for a period of three months:

Zoho Workplace: Zoho Workplace is a unified platform that brings together collaboration, productivity, and communications tools and integrates them into other business processes. Centered around its secure business email (Zoho Mail), team chat (Zoho Cliq), and online office suite (Zoho Writer, Zoho Sheet, Zoho Show, and Zoho WorkDrive), Zoho Workplace features eight tightly integrated apps that hybrid teams can use to get work done and collaborate with each other easily. The platform also includes video conferencing (Zoho Meeting), an enterprise townhall (Zoho Connect), AI-based search (Zia Search) and other security and administrative tools, enabling businesses to communicate and collaborate effectively in a hybrid environment. Zoho Workplace is the most popular offering of Zoho in Nigeria.

Bigin: Bigin, a pipeline-centric CRM, was designed specifically to help MSMEs keep track of their customers and improve customer relationships without having to worry about high costs or complicated features. It can be set up in 30 minutes, with options to create multiple pipelines with customisable stages based on a company’s operation style. Users can make or receive calls from within the system and have contextual information ready at hand. Repetitive tasks can be automated, and prospects can be engaged through email, web forms, online meetings and Twitter. It also provides contextual dashboards to help businesses have an overview of their sales. Bigin integrates with popular third-party business apps, such as Google Workspace, Microsoft 365, Zoom, Mailchimp, etc.

Zoho Invoice: With Zoho Invoice, businesses can create and send customised invoices, manage multiple projects, track time, and bill customers accurately. They can also improve their cash flow by automatically sending payment reminders to customers, and get paid online faster through debit/credit cards and PayPal. Moreover, businesses can record and track expenses by simply scanning their expense receipts. They will also be able to track tax levied on every transaction, allow customers to view their invoices, and projects, and make payments through the self-service portal. Businesses will have complete visibility of their finances with access to 30+ real-time reports on metrics such as best-selling products, pending payments, and more. Zoho Invoice is available for free, globally.


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