Author: ITPulse

By Adekunle Omotosho In the bustling world of e-commerce, online customer support and live chat have emerged as pivotal factors influencing both SEO strategies and user experience. As businesses strive to connect with their audience in real-time, the integration of live chat support has become more than just a feature—it’s a dynamic element impacting customer satisfaction, trust-building, and overall online visibility. The Importance of Online Customer Support in E-commerce In the digital landscape, customer satisfaction reigns supreme. Promptly addressing customer concerns, building trust, and establishing credibility are foundational elements of successful e-commerce ventures. Online customer support serves as the backbone,…

The Omniverse, a dynamic convergence platform and summit for the brightest minds across African innovation, creativity and entrepreneurship is launching its inaugural Summit in Lagos, Nigeria. The event will feature four (4) days of meaningful programming focused on actionable outcomes at Landmark Centre Lagos from February 27 – March 1, 2024. Co-created with the Innovation Support Network (ISN) as an ecosystem partner ISN is a national network of 180 innovation hubs, incubators, accelerators and coworking spaces across Nigeria. The Omniverse is supported by the Digital Transformation Center Nigeria, DTC Nigeria is jointly funded by the European Union (EU) and the…

The partnership deal that Konga and Apple have sealed has four key points and they are: Konga and Apple have entered a new deal for the sale of brand-new original Apple products Shoppers on Konga now get a 2-year warranty on every Apple store product Konga customers enjoy free screen and liquid damage cover on every Apple purchase for 3months Customers will win free N500 airtime on every Apple purchase Meanwhile, shoppers in Nigeria are now able to buy original mobile and computing devices online. Also, with the coming together of both technology giants, authentic products from Apple such as…

Kaspersky has recommended six ways that insider threats can be combated according to the study which found that in the past two years, 78% of companies surveyed in the META region have faced cyber incidents in different forms, 23% of which were caused by deliberate malicious behaviour by employees. The study categorized insider threats as unintentional and intentional, describing unintentional, or accidental threats as employee mistakes such as falling for phishing and other social engineering methods or sending sensitive and confidential information to the wrong person. In contrast, intentional threats are perpetrated by malicious insiders who deliberately hack into their…

The Meltwater Entrepreneurial School of Technology (MEST Africa) has announced the opening of applications for the Class of 2025, which is designed to make interested candidates ready to pitch their startup ideas for funding and launch businesses that solve local and global problems through software technology. MEST is a 12-month, fully sponsored program, based in Accra. It offers a unique training program to help budding entrepreneurs transform their ideas into viable startup businesses through various modules including software development, go-to-market strategies, sales strategies, UI/UX Design, communications and more. According to the program Director, Emily Fiagbedzi, participants will benefit from an…

The highest and fastest growing tech occupation in 2024 is Data Engineering, followed by Back End Developer and Senior Data Scientist, Mr. Tim Akano, Chief Executive Officer at New Horizons Nigeria has disclosed. According to him, a Data Engineer will earn $150k per annum from December 2024. “Folks who desire an extraordinary lifestyle should consider a career in Data Engineering. It is one of the hottest courses in the world today, according to all the Research institutions, including LinkedIn,” he posted on all his social media, including Facebook and LinkedIn. He highlighted the 8 steps to take to earn jumbo…

The Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani is seeking the collaboration of the Nigeria Computer Society (NCS) in areas that strengthen the country’s Information Communications Technology Cadre in government and promote research in new technologies. During a visit to the Minister by the Abuja Chapter led by its Chairman, Mr. John Odumesi, Dr. Bosun disclosed that going by its long-standing role in deepening the knowledge and application of technology in Nigeria, the NCS would be a reliable partner in the pursuit of the country’s digital economy. “I had a very good meeting with members of @NigeriaComputer…

January 03, 2024, is a day that will go down in history as the dawn of a new era in digitalization of Ijeshaland. In a grand event attended by Ijesha royal fathers and eminent sons and daughters of the community, the Ijesha Global Alliance for Development (IGAD), a coalition of Ijeshas based in North America, Europe and in the Nigeria homeland, commissioned the Ijesha Digital Hub and inducted its first cohort of 107 trainees in Artificial Intelligence, Cybersecurity and UI/UX Design. The hub, which is situated on the beautiful campus of the prestigious Olashore International School in Iloko-Ijesha, took the…

In a thrilling start to the new year, TECNO is unleashing an exciting promo for its users and customers across Nigeria. This promo promises many fantastic prizes, including cashback, fabulous gifts, and the coveted SPARK 20 phones throughout January 2024. TECNO is offering its customers and fans an opportunity to win cashback, gifts, and SPARK 20 phones. The promotion will run throughout January 2024, and it promises to be one of the most thrilling promotions of the year. This promotion is in partnership with PalmPay, Nigeria’s leading fintech platform, to ensure customers have a seamless experience participating in the promotion.…

InnovateAI Lagos 2024 is expected to be held on February 23 and 24, 2023 at the Landmark Event Center, Victoria Island, and will be a convergence of over 1,000 professionals, researchers, entrepreneurs, investors, thought leaders, enterprise businesses, and regulators, all united by a passion for AI and its potential to revolutionise the society. The conference, hosted by AI in Nigeria is set to be a pivotal event in the Nigerian artificial intelligence industry and is themed: “Adapting AI For Nigeria: Crafting Intelligent Solutions For Our Unique Landscape”. The event will explore the transformative power of AI in addressing the unique…