Author: ITPulse

Imo State Government has been voted as the Most Innovative Digital State of the Year in Nigeria at the Titans of Tech Africa Awards which was held at the Oriental Hotel, in Lagos at the weekend. According to the organizers of the prestigious awards, Digital skill acquisition, innovation and technology adoption, perception of opportunities, optimising service and performance, youth Empowerment, overall quality of digital innovation and contribution to the digital economy advancement, digital transformation, contribution to end-user quality-of-experience, Consistency were key components in the criteria considered by the Tech TV intelligence unit panel that selected the award winners. The four-month-long…

Leading digital technology solutions providers, innovative users and digital savvy states have been honoured at the 19th Annual Titans of Tech Africa Awards which was held in Lagos last week Friday.   Zoho was voted the Pan African Tech Company of the Year while Parallex Bank was crowned Digital Financial Solutions Provider of the Year while itel was crowned as Best Budget Friendly Phone Brand of the Year.   Declaring the award ceremony open, Femi Pedro, pioneer Banker and former Deputy Governor of Lagos, praised the organiser of the Titans of Tech Africa Award for its consistency over the years.…

A survey conducted by Gartner has found that chatbots will become the primary customer service channel for about a quarter of the world’s organisations by the year 2027, having evolved over the past decade into a critical technology component of a service organisation’s strategy. There can be little doubt that when designed and deployed correctly, chatbots can enhance the Customer Experience (CX) and drive positive customer emotion at a lower cost than live interactions. However, to effectively deploy and measure chatbot performance, Customer Service and Support (CSS) leaders must create an appropriate deployment strategy based on use cases and service…

By Ebun Ikenze Unless they cater specifically to an older niche, most brands want to grab the attention of young people. That makes sense too. Young people are tastemakers and the guardians of what’s cool and what isn’t. And, if you grab their attention while they’re still young, there’s a good chance they’ll stay loyal for a very long time. It is no wonder, then, that so many brands are showing an interest in Africa. As other major population centres age out and face stagnant (or even decreasing) birth rates, Africa remains home to a young and growing population. In…

The Regional Executive at Africa Data Centres, Dr. Krishnan Ranganath was yesterday awarded an Information and Communications Technology ICT Industry Merit Award at the 19th annual Titans of Tech Awards and Heroes Night, which was held at the prestigious Oriental Hotels in Lagos. Dr. Krish as he is fondly called in the industry is receiving this award less two months when he was crowned Man of the Year in May at the Beacon of Information and Communications Technology Award, organized by CommunicationsWeek Media. Giving reasons why Dr. Krishnan was awarded the ICT Merit Award, the organizer stated that it was for…

The Bureau of Public Service Reforms (BPSR) has awarded the National Office for Technology Acquisition and Promotion (NOTAP) a silver plaque following the independent assessment as well as validated assessment of NOTAP by the bureau in October 2021. Presenting the award to the Director General of NOTAP Dr. DanAzumi Mohammed Ibrahim at the Office headquarters in Abuja recently, the Director General of BPSR Engr. Dasuki Ibrahim Arabi said NOTAP is rated a silver-level organization by the bureau having scored 74.25% and therefore met expectations in all essential areas of responsibility. He added that the quality of work in the organization…

The Accra Institute of Technology (AIT), Ghana based independent technology-focused University has adduced reasons why it is targeting students from Nigeria more than any other country in Africa. The Founder and President of AIT, Prof. Clement Dzidonu, while speaking with Journalists during a breakfast meeting in Lagos yesterday, said students from Nigeria have aspirations of setting up enterprises immediately after they graduate from the university based on the knowledge gained. He said this is unlike in Ghana, where the students aimed to be employed by already established companies. “Nigerian students are always more enterprising than Ghanaian students. While still in…

The hitherto Vice President, Internet Society Nigeria Chapter, Engr. Kunle Olorundare has assumed the position of the Acting President, owing to the election of the incumbent President, Mr. Caleb Olumuyiwa Ogundele into the board of Internet Society Global Board of Trustees and his subsequent resignation. Engr. Olorundare is taken over the leadership position to complete the tenure of Mr. Caleb, which will end later this year, and Article 7 of the constitution triggered a new election and electoral committee inaugurated by the current executive committee to run independently in making sure there is a smooth transition. Mr. Caleb Olumuyiwa Ogundele had…

Shareholders of NOVA Merchant Bank have unanimously approved the bank to officially transit to full commercial banking. They gave the approval during the company’s 6th Annual General Meeting in Lagos on Wednesday, where they agreed that the bank remains well-positioned to sustain and build upon its growth legacy. This is coming after the company’s Board of Directors took time to unveil their comprehensive restructuring plans on how the bank will transition from a merchant bank to a commercial banking license. The Chairman, NOVA Merchant Bank, Mr. Phillips Oduoza, who addressed shareholders at the meeting, explained that the decision to transition…

The launch of Global Tech Africa (GTA), will bring together African and international stakeholders in Tech, unlock growth opportunities, and build the tech ecosystem in Africa, those behind the idea have assured. The Global Tech Africa (GTA) is an initiative of the Future Map Foundation designed and implemented by Ascend Studios Foundation; and in partnership with the National Information Technology Development Agency (NITDA) and the U.S. Consulate General. Other partners include Business Sweden, Venture Garden Group, RivExcel Health, and other Tech Giants across the world. Speaking at the launch of the initiative, the Director General of NITDA, Inuwa Kashifu Abdullahi…