Author: ITPulse

Zoho Corporation has introduced the latest version of Bigin, the company’s CRM solution for small businesses and it comes with five key updates. The updates are: Team Pipelines: This feature connects and streamlines various customer operations in one place, offering small businesses an easy way to manage their day-to-day processes and a single source of truth for analyzing customer data. Connected Pipelines: Automates the flow of customer data across processes, improving the customer experience and saving time on manual data entry. Toppings: Additional functionality and third-party integrations can be added to address specific business needs. Examples include the ‘Email-In’ topping…

Experts from analytics and AI leader SAS share their cross-industry predictions for the year ahead.  In 2022, the world adjusted to and worked to recover from a global pandemic and international conflict that displaced millions of families. This was compounded by global energy costs increasing sharply, while and supply chain issues and other disruptions persisted – all contributing to the highest global inflation rate in decades, prompting a domino effect across economies. Furthermore, the last few years of cultural disruption, environmental disruption and digital transformation have required everyone to adjust – fast. The growing expectation is that organisations must be…

Nigerian President, His Excellency, President Muhammadu Buhari, yesterday in Kano, North-West Nigeria commissioned the world-class Galaxy Backbone National Tier IV Datacentre, describing it as an infrastructure capable of transforming the country in its digital economy pursuit. Speaking at the event, where he was accompanied by the Minister of Communications & Digital Economy Prof. Isa Pantami and the MD/CEO Galaxy Backbone Limited, Prof. Muhammed Bello Abubakar, Buhari said the commissioning of the Tier IV datacentre will alter the business of data centre services in Nigeria for good. Meanwhile, the Minister of Communications & Digital Economy Prof. Isa Pantami has explained that…

Following allegations of unlawful disclosure of banking records to a third party and unlawful access and processing of personal data, the Nigeria Data Protection Bureau has opened an investigation into allegations of data breach by GT Bank and Zenith Bank. In a statement by Babatunde Bamigboye, Head, of Legal Enforcement and Regulation at NDPB, the directive to investigate the two banks was given by the National Commissioner of NDPB, Dr. Vincent Olatunji. According to the statement, the investigation covers the data governance practice of the banks in all their branches in Nigeria and extends to all third parties carrying out…

Technology companies interested in boosting their workforce with highly skilled and tech-savvy youths have started approaching Imo State Government to interview for employment graduands of the SkillUpImo Project under the current administration of Distinguished Senator Hope Uzodinma. The SkillUpImo Project is rooted in the First Pillar of the Imo Digital Economy Agenda (IDEA) 2022-2026, a humanitarian training and empowerment programme aimed at training 300,000 Imo youths and equipping them with fourth industrial revolution (4IR) skill set within the next three years. Through the program, the youths in the State are being trained by combining hard technical skills with soft employability…

The Small and Medium Enterprises (SMEs) sector will drive the Communications Platform-as-a-Service (CPaaS) market to reach reach $29 billion globally by 2025; rising from $16 billion in 2022,  a new study from Juniper Research has found. ​Meanwhile, going by the 80 percent growth in the three years, the report, CPaaS: Market Outlook, Emerging Opportunities & Forecasts 2023-2027, urges CPaaS vendors to focus on the development of managed services over their platforms. These services must enable the creation and management of rich media content over channels such as OTT business messaging, email and social media. “As markets become increasingly saturated with…

The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has been named Vanguard Regulator of the Year 2022. The former University lecturer was decorated with the award at the prestigious 11th Edition of the Vanguard Personality of the Year Award where men and women who have distinguished themselves as achievers of excellence in their various fields of endeavours were honoured. According to a statement from Vanguard Newspaper Limited, the organizers of the event, the award was conferred on Danbatta in recognition of his effective regulatory achievements through cutting-edge initiatives, especially during his first five years in…

The battle for places among customers of Konga, Nigeria’s leading composite e-commerce giant, for the all-expense paid Knowledge Weekend mentorship programme with the Chairman, Zinox Group, Leo Stan Ekeh is set to reach a climax this week, with only two slots left to fill as the ongoing Konga Jara promo ends on Tuesday, January 31, 2023. Two additional winners – Mr. Soliu Saad who hails from Kwara State and Mrs. Amaka Michael from Enugu State – have been unveiled by the e-commerce giant, thereby taking the number of Konga shoppers confirmed for the exclusive mentorship programme to 10. With this…

Nigeria has witnessed the first best STEM female student in Nigeria, following the conclusion of the fourth edition of the InterswitchSPAK National Science Competition, a CSR initiative of Africa’s leading integrated payments and digital commerce company, Interswitch. Orevaoghene Whiskey aged 16 of Top Faith International School, Akwa Ibom State won the grand prize of N7.5 million in scholarship, among other exciting prizes, making her the first female winner of the national competition show in its four-year television run. Coming in second and third place were Adesayo Elumaro of The Ambassadors College, Ota, Ogun State, and Precious Akinyemi of Rhema Chapel…

By David Afolabi Imagine a world of software development projects gone rogue. Features are built in isolation, dependencies clash, deadlines slip, and budgets balloon. Stakeholders are confused and frustrated, and ultimately, the entire initiative grinds to a halt. This chaotic scenario is precisely what a Technical Program Manager (TPM) exists to prevent. The TPM is a strategic leader that bridges the gap between technical execution and business objectives. Unlike a Project Manager (PM) who focuses on a single project’s delivery, a TPM oversees a broader program encompassing multiple interconnected projects. They also differ from other Product Managers and are contextually…