Author: ITPulse

Nigeria’s pioneer ICT journalist and chronicler, Mr. Aaron Ukodie, is set to unveil one of the most authoritative and comprehensive books on the industry. The unveiling of the book, scheduled to hold on July 7, 2022, at the Oriental Hotel, Lekki Lagos, comes with a seminal discussion, under the eWorld Forum ’22,  on how to further push forward the frontiers of broadband connectivity and the consolidation of 4G and deployment of 5G networks across the country. The eWorld Forum, which started in 2009, has contributed to the formulation of the policies and strategies that have helped the growth of the…

It is Sellerbration time as Sub-Saharan Africa’s leading tech and lifestyle products distributor, TD Africa marks its 23 years of leadership in the ICT distribution segment. TD Africa yesterday Sunday, May 15, 2022, turned 23. To celebrate the anniversary, the management of TD Africa is rolling out the drums its partner ecosystem for their loyalty and dedication to the brand with an exclusive discount sale offering unmatched deals and mouth-watering prices on a wide range of products from TD Africa’s massive bouquet. Products on offer cut across Computing, Printing/Supplies, Power, Software and Consumer Electronics business units. Sellerbration, which kicks off…

Following speculations, last week that Zinox Group is about to acquire Jumia, the shares of the pan-African e-commerce firm, moved up by 14.81 percent trading at $5.89 on the floor of the New York Stock Exchange (NYSE), on Friday, May 13, 2022. The spike came after investors increased their buying interest in the firm after a series of trending media reports suggested that Chairman, Zinox Group, Leo Stan Ekeh may be seriously considering an acquisition of Jumia after quietly ramping up shares in the business. Although there has been no formal confirmation or denial of Mr. Ekeh’s interest in Jumia…

By Dorotea Vatavuk With constantly changing customer behaviour and expectations, today’s customer journey can be complex, spanning many different points of contact across various engagement channels. However, for many traditional companies, much-needed digital transformation is still an ongoing and long-term process, meaning that communication remains siloed, with no single view of the customer. So, while enterprises continue to pursue their digitisation goals, the traditional contact centre remains the primary point of contact for their customers. Unfortunately, more often than not, contacting a customer service centre is a frustrating experience that falls short of meeting customer expectations. Customers usually have to…

By Darijan Boskovic Africa holds huge economic potential – in almost every area – and the continent’s youthful population structure represents tremendous opportunity within the modern digital era. But this calls for the continent to prioritise digitally-enabled socioeconomic growth. There are plenty of opportunities for digital-native brands in Africa, which by their nature, are positioned to sidestep many of the continent’s historical challenges, including infrastructure deficit, low levels of financial inclusion and a lack of access to information. Digital natives are typically more cost-efficient. They have agility and flexibility, require minimal infrastructure, can be borderless and operate free of time…

Infobip, a global cloud communications platform is presently leveraging the Oracle Cloud Marketplace to orchestrate powerful consumer interactions through the integration of Oracle Advertising and Customer Experience and Oracle Digital Assistant. With this integration, which enables businesses to deliver personalised, omnichannel messaging and nurture customer relationships across WhatsApp, Viber and SMS, Infobip has so far managed over 2 billion interactions via Infobip Viber Messaging for Oracle Eloqua, Infobip SMS Messaging for Oracle Eloqua, Infobip WhatsApp Messaging for Oracle Eloqua and Infobip Viber Messaging for Oracle Responsys. Others are Infobip SMS messaging for Oracle Responsys and Infobip WhatsApp Messaging for Oracle…

The Cyber Security Experts Association of Nigeria (CSEAN) has called on the Nigerian government to develop what it called an end-to-end cyber capability that can manage the full spectrum of threat intelligence, security, incident response and mission assurance. This call by the umbrella body of all cyber security professionals in Nigeria is coming on the heel of the rising national security threats occasioned by extremist movements, banditry and trans-national groups using terrorism as a weapon of mass destruction. “Nigeria faces traditional and emerging new threats to its national security, which are real, significant and probably enduring. So, as a country,…

Nigerian President, Muhammadu Buhari on Tuesday at the Banquet Hall, State House, Asokoro, Abuja conferred on the National Information Technology Development Agency (NITDA) the prestigious “National Productivity Order of Merit (NPOM) Award”. Presenting the award to NITDA, the President said the award is in recognition of the Agency’s high productivity, hard work and excellence in service delivery. NITDA’s recommendation and subsequent nomination came after a rigorous selection process, where the Agency recorded impressive and commendable achievements in facilitating the development of Nigeria into a sustainable digital economy. “NITDA adheres strictly to information security and safety. The Agency’s proactive action in…

The 2022 IT Professionals’ Assembly, being organized by the Computer Professionals (Registration Council of Nigeria), (CPN) will among other issues focus on and how Information Technology (IT) could be leveraged for improved national security and economic stability. The President/Chairman of the Council of CPN, Mr. Kole Jagun announced this today during a virtual press conference. According to him, the 2022 IT Assembly will come up with findings and recommendations that will be geared towards deploying advanced technologies through effective partnerships that promote economic, technological and national security competitiveness. “This year’s IT Professionals’ Assembly with the theme, “Leveraging IT for National…

The global spending on applications reached $32.5 billion even as downloads totaled 36.9 billion in the first quarter of 2022, tradingplatforms analysis has revealed. This figure represents a 0.6% gain from the $32.3B that the sector raised in Q1 2021. It is also revealed that Apple’s marketplace had the lion’s share of the revenues, more than doubling Google Play’s. The App Store grew its revenues to 21.8B, a 5.8% uptick based on year-on-year (YOY) terms. Meanwhile, Google Play recorded over $10.7 billion in consumer spending, which is a decline of about 8.5% from the $11.7B it raised in 2021. According…