Author: ITPulse

With so much happening in the telecommunications industry and the expectation of the Fifth Generation (5G) technology services in Nigeria, eBusiness Life Communication Limited has put things in place for an event that will draw stakeholders to review the gains and pitfalls of Global System for Mobile communication (GSM) in the past 20 years. The event will also preview the gains, expected challenges and building blocks to be put in place before the 5G licenses are granted. The event, which has now received the Nigerian Communications Commission (NCC) backing, is billed to hold on November  5, 2021, at the Oriental Hotel,…

The organizer of the annual Cyberchain Conference has disclosed it will reward five Nigerian youths, who will emerge from a hackathon competition that will be organised during this year’s conference scheduled to hold November 19-20 at the prestigious Oriental Hotel in Lagos. Disclosing this at a press conference yesterday, Mr. Jude Ozinegbe, Convener of the Cyberchain Conference, said the rewards range from $1,000 USD for the first position, $500 USD for the second position while the third position will go home with $300 USD. Meanwhile, the fourth and fifth positions will go home with smartphones. He said while the monetary…

By Ben Gossage  From Hello Fresh to Spotify, subscription services are now so commonplace they’ve almost become the norm. Subscriptions started life in the media world, with newspaper and magazine subscriptions dating back centuries. But in the last ten years, the subscription business model has exploded in popularity across consumer industries including fashion, food and beauty, creating what has been dubbed, the ‘subscription economy.’ The model, which promotes a more convenient, cheaper way of accessing goods, has revolutionising the way we buy and sell consumer products. It should be no surprise then, that it’s now transforming B2B operating models. In…

Infobip, a global cloud communication platform for businesses and a leader in omnichannel customer engagement, recently completed the implementation of an Artificial Intelligence (AI) powered Chatbot on WhatsApp for Nigeria’s leading financial institution, Zenith Bank. Zenith Bank has over 500 branches and business offices in Nigeria and a customer base of more than 1.6 million accounts. The solution, named ZiVA (Zenith Intelligent Virtual Assistant), enables the bank’s customers to perform financial transactions and enjoy real-time customer service from their mobile phones on a 24-hour basis. With the capability to respond to chats or queries anchored on the existing WhatsApp platform,…

Nigeria has been ranked in 82nd position out of 110 countries ranked in this year’s digital quality of life index, with South Africa and Kenya beating Nigeria in internet affordability, e-infrastructure, and e-government.  The ranking, which was done by Surfshark, a cybersecurity company uses five fundamental pillars of digital life – internet affordability and quality, e-infrastructure, e-security, and e-government. According to the key findings, Nigeria lacks internet affordability – it is 90% worse than the global average, and people in Nigeria have to work the most time in the world to afford the cheapest broadband internet (more than 35 hours)…

The internet is actually a great tool for students in schools but compulsive use of it can negatively affect the academic performance of students. In today’s technology age, particularly the era of smartphones, iPads, tablets etc, business,    communication, research, education etc will be difficult without the internet but when used excessively in such a way that it interferes with daily life, it poses a problem which eventually becomes an addiction to the user. The introduction of new Apps, software, social media networks and platforms which are easily accessible on smartphones, iPads, tablets, etc, has contributed to the pervasive nature…

I hope this article meets your expectations. I’m pretty sure when you read on, this might not reflect what you anticipated, you know why? For a long time, we’ve always had a myopic view of branding or brand management. I won’t be talking about how your logo should look or what color combinations work well for a Nigerian business. All of these have little or no impact on the customer experience. Well, for differentiation and brand recall, it’s a good conversation to have, but that is not the focus of this my short scribble. So let me start by asking…

By Emmanuel Itori The lifeline of every business is enmeshed in the number and interactions of stakeholders as well as their activities in relation to the business. These stakeholders include the suppliers of the raw materials needed for the business to manufacture its offerings, the employees or human resources who engage in the production and the customers who are the end-users and the most important stakeholder in the cycle. The Customer Customers are consumers or end-users that products or services are made for in order to satisfy their needs with a series of unique experiences. The customer in turn has…

Available data from StockApps.com, has shown that the world’s largest social networking platform, Facebook has removed over 15 billion fake accounts in the last two years, five times more than its active user base. This is even as it also witnessed a surge in the number of users in the past few years, where hundreds of millions of people have joined its social media space to communicate, keep in touch with the latest trends or promote business, especially after the pandemic hit. Citing Scammers, who use fake Facebook accounts to connect with users, get their personal information and steal identities,…

The National Information Technology Development Agency (NITDA) has hailed the Adamawa State Primary Health Care Development Agency for developing a user-friendly mobile application that provides real-time and context-specific support for healthcare workers. The applaud came from the Director-General of NITDA, Mal. Ƙashifu Inuwa when he received the Executive Director, Adamawa State Primary Health Care Development Agency, Dr. Sulaiman Saidu Bashir and his management team at the Agency’s Corporate Headquarters in Abuja. “I must commend Adamawa Primary Health Care Development Agency on the giant strides it recorded while developing Digital Health Application, it is a laudable initiative,” he said, stressing that…