Facebook Twitter LinkedIn RSS
    Trending
    • Seven key benefits propelling MSP growth with Sophos Elevate Program
    • Q1 2025 .ng Domain Name Statistics Reflect Nigeria’s Advancing Digital Landscape
    • TD Africa reigns supreme at Huawei Day Nigeria 2025, clinching top honours
    • The Growing Influence of Artificial Intelligence, By Louis Napoletani 
    • Nigeria sees significant drop in data breaches in Q1 2025
    • NITDA, Academia unite to fuel national growth through research
    • Prof. G.A. Aderounmu: The Visionary Leader CPN Needs Now
    • From Coal to Code: Leo Stan Ekeh Rallies Young Innovators at Enugu Tech Festival
    Facebook Twitter LinkedIn
    ITPulse.com.ngITPulse.com.ng
    • News
    • Interviews
    • Blogs
    • Analysis
    • Opinion
    • Videos
    • Press Releases
    • Pictures
    • Advertise
    ITPulse.com.ngITPulse.com.ng
    Home»News»Infobip kits HubSpot with integration to enhance customer experience 
    News 3 Mins Read

    Infobip kits HubSpot with integration to enhance customer experience 

    mmBy ITPulseAugust 23, 2022
    Facebook Twitter WhatsApp Pinterest LinkedIn Reddit Tumblr Email
    Veselin Vukovic
    Veselin Vukovic, VP of Strategic Partnerships at Infobip
    Share
    Facebook Twitter LinkedIn Pinterest Email

    To connect with its customers on the right channel at the right time and ultimately, increase loyalty, Infobip, a global cloud communications platform has built an integration platform HubSpot, which is presently available in HubSpot’s App Marketplace.

    The integration is built with CRM platform HubSpot to provide WhatsApp and SMS messaging for HubSpot’s clients. It enables its clients to connect with customers using their preferred communication channel, to deliver a great customer experience and boost engagement and sales.

    Commenting on the integration, Veselin Vukovic, VP of Strategic Partnerships at Infobip, said: “More and more customers want to message a business than make a call. Businesses need to be where their customers are, which is why we’ve built an integration with HubSpot to offer its customers access to our best-in-class communications platform that provides a comprehensive range of capabilities and features. Our integration with HubSpot demonstrates our commitment to building connected customer experiences.”

    By syncing Infobip’s WhatsApp and SMS channels with HubSpot, businesses can send automated messages and updates to deliver faster and more efficient communication. Businesses can accelerate sales by automating the sharing of payment links and generate automated support messages to deliver faster customer support. They can also offer enhanced security by providing verification and authentication codes to customers during login via fast and secure WhatsApp or SMS.

    Also, Scott Brinker, VP of Platform Ecosystem at HubSpot has said it clients want to be able to interact with their customers on the right channel at the right time. “With the Infobip integration, our customers now have access to market-leading customer communications over WhatsApp and SMS, helping them to enhance engagement, increase loyalty and ultimately drive sales,” he said.

    Numerous studies show that customers would rather message a business than call and many expect business messaging to become even more popular in the future. Responding to its clients’ needs, HubSpot wanted to offer the best omnichannel experience. Now HubSpot’s clients can access Infobip’s market-leading omnichannel communications platform, as ranked by tech analyst Omdia.

    The integration is part of Infobip’s strategy to help Software-as-a-Service (SaaS) providers access a market-leading Communication Platform-as-a-Service (CPaaS), supporting businesses as they reinvent how they communicate with customers.

    HubSpot App Partners are independent software vendors who have built an integration with HubSpot and been accepted to the App Marketplace. HubSpot’s App Partner Program is an ecosystem of valuable third-party integrations. App Partners comply with a set of requirements.

     

    #InfobipNigeria omin channel enhance customer experience
    Share. Facebook Twitter Pinterest LinkedIn Tumblr Telegram Email
    mm
    ITPulse
    • Website
    • Facebook
    • Twitter
    • LinkedIn

    ITPulse is a wholly information technology communication (ICT) news website, with a special focus on the African continent. The website provides up-to-date biz-tech news, analysis and comprehensive and thorough insight into the continent's ICT terrain

    Related Posts

    Seven key benefits propelling MSP growth with Sophos Elevate Program

    May 15, 2025

    Q1 2025 .ng Domain Name Statistics Reflect Nigeria’s Advancing Digital Landscape

    May 14, 2025

    TD Africa reigns supreme at Huawei Day Nigeria 2025, clinching top honours

    May 14, 2025

    Leave A Reply Cancel Reply

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    Latest Posts

    Seven key benefits propelling MSP growth with Sophos Elevate Program

    May 15, 2025

    Q1 2025 .ng Domain Name Statistics Reflect Nigeria’s Advancing Digital Landscape

    May 14, 2025

    TD Africa reigns supreme at Huawei Day Nigeria 2025, clinching top honours

    May 14, 2025
    About
    About

    Itpulse.com.ng is a wholly information technology communication (ICT) news website, with special focus on the African continent. The website provides up-to-date biz-tech news, analysis and a comprehensive and thorough insight info the continent's ICT terrain.

    Contact us: editorial@itpulse.com.ng

    Facebook Twitter LinkedIn RSS
    Latest Posts

    Seven key benefits propelling MSP growth with Sophos Elevate Program

    May 15, 2025

    Q1 2025 .ng Domain Name Statistics Reflect Nigeria’s Advancing Digital Landscape

    May 14, 2025

    TD Africa reigns supreme at Huawei Day Nigeria 2025, clinching top honours

    May 14, 2025
    Popular Posts

    Q1 2025 .ng Domain Name Statistics Reflect Nigeria’s Advancing Digital Landscape

    May 14, 2025

    Agabi advocates for cyber sanity and responsible cyberspace in Nigeria

    May 10, 2025

    Seven key benefits propelling MSP growth with Sophos Elevate Program

    May 15, 2025
    © 2017 - 2025 Itpulse. Designed by Max Excellence.
    • Terms & Conditions
    • Privacy Policy
    • Advertise
    • Contact Us

    Type above and press Enter to search. Press Esc to cancel.