Author: ITPulse

In recent years, partnerships between e-commerce platforms and tech companies have driven innovation and progress in various sectors. One such partnership that has garnered significant attention is the collaboration between Konga, Nigeria’s composite e-commerce group, and Starlink, the satellite internet service provided by SpaceX. This groundbreaking partnership is poised to revolutionize internet accessibility in the country, bringing about many benefits for businesses, individuals, and the nation as a whole. For example, educational institutions, industries and houses can access internet services anywhere in the country with their enterprise kit. One of the biggest obstacles to widespread internet adoption in Nigeria has…

By Andrew Egan With brands recognising the power of conversations, AI-driven solutions, and phygital experiences, consumers can anticipate more personalised, seamless, and satisfying engagements with businesses this year. As technological innovations continue to shape the business landscape, 2024 is poised to be a transformative year for customer experience. However, businesses must keep an eye on the emerging trends shaping the landscape as they realign their strategies to prioritise customer satisfaction. Balancing customer experience trends against business process optimisation Increasingly, the emphasis on Customer Experience (CX) is prompting organisations to adopt creative ways to use customers to start, and sometimes complete,…

The African e-commerce market grossed USD 277.1 billion in 2023 and is projected to reach USD 939.8 billion in 2032. However, with a global cart abandonment rate of 70%, many of which are related to payment issues, there is a clear need for e-commerce businesses in Nigeria and beyond to provide seamless and efficient transactions to increase their revenue and scale. An effective payment solution for e-commerce businesses is payment link integration. Payment link integration emerges as a powerful tool for e-commerce businesses to facilitate payment in a convenient and streamlined way. This SeerBit article delves into what a payment…

By Gerald Maithya Africa is often hailed as the birthplace of some of the world’s most exciting tech startups. From Cape to Cairo, small businesses across the continent have become catalysts for change, helping to drive economic prosperity and leaving their mark on local society. It’s predicted that Africa’s digital economy, fueled by hundreds of active tech hubs, could contribute nearly $180 billion to the region’s growth by the mid-decade. Having produced several industry shakers in the fintech space, it’s perhaps not surprising that the continent has become a very attractive option for startup investment. According to BCG, the rate of growth…

Trend Micro works closely with law enforcement around the world to ensure cybercriminals are stopped in their tracks. Emmanuel Tzingakis, Technical Lead of African and Venture Markets at Trend Micro, discusses the importance of threat intelligence and how this has an impact on ransomware gangs and hackers on a global level. The threat landscape has expanded in recent years as our world has become more interconnected. This has resulted in cybercriminals seeking out more opportunities to exploit vulnerabilities for profit. Cybercriminals are far more organised than ever before and what we would typically call a “gang” is made up of…

By Kehinde Ogundare Small and medium-sized businesses (SMBs) are the lifeblood of the Nigerian economy. According to figures released last year by the International Labour Organisation (ILO), SMBs account for around 48% of Nigeria’s GDP. Additionally, they account for 96% of all businesses and 84% of employment. To reach their full potential, SMBs must leverage effective business-enabling technology, including solutions for CX, finance, HR and employee productivity. However, it’s important to remember that not every business app is equal. It is essential for businesses to carefully select the apps they utilise, whether opting for a mix of best-of-breed solutions from…

SHELT System Integration (SHELT SI) has announced its achievement of Cisco Select Partner certification in Nigeria, marking a significant milestone in its commitment to delivering top-tier networking and security solutions to businesses across the region. This certification underscores SHELT SI’s dedication to excellence in providing innovative networking and security solutions tailored to meet the evolving needs of the market. The Cisco Select Partner certification is a validation of SHELT SI’s technical expertise and commitment to customer satisfaction, as well as its ability to deliver cutting-edge networking and security solutions that drive business success. With this recognition, SHELT SI is affirming…

As part of its flagship program aimed at training and placing 3 million Nigerian tech talents over the next several years, 3MTT (Three Million Technical Talent) hosted its first community meetup event in Akwa Ibom State recently. The event brought together tech enthusiasts, professionals, and stakeholders from across the region to foster learning, collaboration, and inspiration within the local tech community. The Federal Government’s 3MTT program is a groundbreaking initiative designed to build Nigeria’s technical workforce, driving the nation’s digital economy and positioning it as a net exporter of tech talent. To equip 3 million Nigerians with technical skills and…

By Martin Ekpeke The Founder, GoLegit Africa, Mr. Remi Afon has given some insight into the 0.5 percent cybersecurity levy on all electronic transactions, which many citizens especially on social media argue is coming at the wrong time, following the hardship being faced by the average Nigerian presently. The Central Bank of Nigeria (CBN) had in a circular jointly signed by Chibuzor Efobi, Director of Payments Systems Management and Haruna Mustafa, Director of Financial Policy and Regulation, yesterday announced a 0.5 percent cybersecurity levy on all electronic transactions effective May 20, 2024. The announcement directed all financial institutions to initiate…

By Martin Ekpeke Yesterday, the Central Bank of Nigeria (CBN) announced a 0.5 percent cybersecurity levy on all electronic transactions effective May 20, 2024. The announcement was greeted with uproar with many citizens citing hardship in the country owing to the removal of fuel subsidies, which has led to inflation on the prices of goods and services. The announcement directed all financial institutions to initiate the deductions for onward remittance, and was contained in a circular jointly signed by Chibuzor Efobi, Director of Payments Systems Management and Haruna Mustafa, Director of Financial Policy and Regulation, both at the CBN. What…