Author: ITPulse

By Dean Baker While digital banking has gained widespread popularity in South Africa due to its convenience, some customers still demand one-on-one personalised interactions with financial advisors. As a result, banks are responding by moving away from multichannel communication and adopting omnichannel strategies that cater to the digital-first customer while also providing a seamless connection to advisors. The demand for personalised interaction with brands has largely been driven by changing customer expectations, with customers expecting to engage with banking organisations over the channels of their choice. This has largely been enabled by shifts in technology, with emerging technologies such as…

MTN Nigeria and Tezza Academy have expressed a shared vison in the structural transformation and economic growth of Nigeria through skills development particularly in young people. Senior Manager, IT Governance and Service Resilience, at MTN Nigeria, Mr. Dimeji Joseph, who was recently at the Tezza Academy in Lagos, said MTN’s focus on skill development is underscored by its continuous commitment to delivering services benchmarked on global standard. Amid an atmosphere of camaraderie that bore testament to the strong ties between Tezza Academy and the telecom giant, Joseph commended the Academy’s graduate trainees and management of Tezza Business Solutions for their…

In product management, perfect information is just a pipe dream. You hardly ever have the full data you require, and even if you do, it may fail to correspond. Product managers usually encounter a perplexing scenario where every choice appears risky. This is especially true for senior leaders tasked with the decision to launch a product, modify an existing product, or halt an existing product without the benefits of perfect metrics. Many product managers struggle with the gap between data and clear implementation, but senior leaders understand that incomplete information is not necessarily a setback but an opportunity to engage…

On the occasion of the 2023 International Literacy Day, QNET, the international lifestyle and wellness direct-selling company, reaffirms its unwavering commitment to advancing financial literacy as a cornerstone for building sustainable and peaceful societies in emerging economies. As the world undergoes profound transitions, the importance of financial literacy cannot be overstated. In a world in transition, understanding and managing finances are essential for individuals and communities to thrive. Financial literacy forms the bedrock for creating stable and peaceful societies, aligning perfectly with the 2023 International Literacy Day’s theme: ‘Promoting literacy for a world in transition: Building the foundation for sustainable…

The highly anticipated Future of Payment and Commerce Conference 2023 is scheduled to take place on October 11th at the Oriental Hotel, 3 Lekki-Epe Expressway Victoria Island, Lagos. This event will bring together leaders, visionaries, and experts in the industry to explore the cutting-edge advancements that are shaping the future of payments and commerce. Our Sponsors and Partners are MasterCard, Parallex, Spectrum Microfinance Bank, Zeeh Africa, Techeconomy.ng, SuperFM 92.7, Tori Communication, ImaliPay, Toronet, and SMEDAN. This year’s conference promises to be a transformative experience, providing attendees with a unique opportunity to gain valuable insights into the latest trends, technologies, and…

The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has commended the partnership between the Swedish Government and the Commission, saying it has strengthened the NCC’s regulatory activities. Prof. Danbatta gave the commendation while speaking at a workshop jointly organised by NCC and its Swedish partners within the framework of the Swedish Programme for Information and Communications Technology (ICT) in Developing and Emerging Regions (SPIDER), Danbatta stressed the significant strides made by NCC in the field of ICT. “This workshop signposts the vital role the Nigerian Communications Commission, as a regulator, has been playing in the…

Sophos, has announced the Sophos AP6 Series to support the shift to hybrid environments with a new generation of remotely managed Wi-Fi 6 access points. The new offering adds another component to Sophos’ secure access portfolio, which includes Sophos Firewall and Sophos Switch. “With cloud-managed Wi-Fi, Sophos is addressing the need for more scalable, remote-managed Wi-Fi solutions that support the increasing number of connected devices and the proliferation of IoT systems,” said Daniel Cole, vice president of product management at Sophos. “This combination of our Sophos AP6 Series and Sophos Switches provides channel partners with a consolidated single vendor access…

The Nigeria Information Technology Reporters Association (NITRA), an umbrella body of all journalists in the Information and Communications Technology (ICT) industry has saluted the appointment of Dr. Bosun Tijani as the Minister of Communications, Innovation and Digital Economy. This is coming after NITDA had in July 2023 before his inauguration set a 13-point agenda for the Minister. NITRA in a letter to the Minister, signed by its National Chairman, Mr. Chike Onwuegbuchi also expressed readiness to work with the Minister going by his antecedent as a tech ombudsman, who has delivered viable results in his past endeavours. “We have followed…

A new report by Wimbart has indicated that the existing disconnect between founders of tech startups and investors, where nearly one-third of startup investors do not receive periodic reports from their portfolio companies will pose a major threat to tech funding in Africa. The report believes that the quality of startup reporting is deemed a “significant factor” in shaping perceptions of leadership. Thus, Wimbart’s inaugural investor relations report calls for a renewed focus on investor-founder communications. Tagged “Startup Performance Reporting in Africa: What do investors want to know?”, the report revealed that 71 percent of African tech investors will not…

The Nigeria Data Protection Commission (NDPC)  on Monday in Abuja inaugurated the National Committee for NDP Act for General Application and Implementation Directive (GAID), which is a continuum of vital, regulatory measures being taken by the Commission to ensure smooth compliance procedures under the Nigeria Data Protection Act 2023. According to a statement by Itunu Dosekun, Head of Media Unit, NDPC, Dr. Vincent Olatunji, National Commissioner, inaugurated the committee, which will, among others, address providence guidance on technical and organizational measures data controllers and data processors are expected to take in order to ensure privacy of data subjects, data security…