Modern customers expect fintechs to focus as much on the experience they provide as the products and services being offered By definition, a truly frictionless customer experience (CX) is unobtainable even though it is the end state every fintech company strives for. Along the way, the focus falls on providing enhanced experiences that stem from the points of friction identified across the customer journey. In doing so, businesses can improve on the products, processes, and services they deliver. According to Gartner, this requires fintechs to remove the elements that create unnecessary friction or make it unnecessarily difficult for customers to…
Author: ITPulse
Following an investment deal of $1.2m investment over the last 12 months, shared mobility and transportation technology company, Treepz has announced the expansion of its operations to East Africa with the launch of Treepz kenya. The launch of Treepz Kenya is coming just over a year after launching in Uganda and Ghana. Meaning, this is the company’s 4th country where it operates in three years. According to a statement by the company, the new expansion follows investments made in Treepz in the last couple of months led by GIIG Africa Fund along with MoAngels, Roselake VC, Unpopular VC, Goodwater Capital and…
Sophos has today revealed that scammers are using a fake gold trading marketplace in one operation and have already scammed $500,000 in cryptocurrency in another scammer are moving beyond dating apps and increasingly targeting global Twitter and text users. According to the global leader in innovating and delivering cybersecurity as a service, the two expansive, still operational, pig butchering or sha zhu pan rings (elaborate and lengthy financial fraud scams that can cost victims thousands of dollars) are operating from Asia. One of the rings, based in Hong Kong, involves a fake gold trading marketplace, while the other, based in…
Powerful forum in Marrakech, Morocco gathers government and private sector leaders to steer Africa’s transformation into a single digital market ONE Africa Digital Summit will spearhead a power-packed programme of mind-stretching conference content at the inaugural GITEX AFRICA 2023 in Morocco, unifying government and private sector leaders, policymakers, investors and academics, to steer Africa’s transformation into a single digital market. The one-day summit on 30 May 2023 is poised to be the world’s most influential and outcome-focused forum for dialogues, exchanges and collaborative intentions, accentuating the vast potential of the globe’s youngest continent and shaping the vision for a more…
Infopercept Consulting Pvt Ltd, a global cybersecurity solutions and services company, today announced the appointment of Jitendra Bulani as Chief Marketing Officer. Bulani brings 15 years of global marketing experience at cybersecurity companies. He will be responsible for driving awareness and demand for Infopercept’s offensive security, defensive security and security compliance solutions as well as services globally. Prior to joining Infopercept, Bulani was at Sophos for more than 14 years where he was responsible for public relations and communications in India and SAARC, Middle East and Africa. Bulani was also one of the pioneering members of the global marketing team…
I’ll start on this by referring you to an earlier piece I had written on 17 April 2021 about Kperogi when he attempted to hoodwink his readers and Professor Pantami that he was the latter’s friend but still went ahead to disparage him by spewing lies and supposed private matters on the Professor, the piece can be read here: https://swiftreporters.com/kperogi-the-fake-friend/. At that point, I had just switched from being his ardent fan to seeing him for who he really is, a propaganda merchant who thrives on the docility of Nigerians to cash out. Kperogi had to acknowledge that article as…
National Commissioner/CEO of the Nigeria Data Protection Bureau (NDPB), Dr. Vincent Olatunji, will be joining other regulators including the Nigerian Communications Commission (NCC), National Information Technology Development Agency (NITDA), and other industry leaders to stake out the sector’s opportunities and challenges at the Top 50 Digital Economy Enablers 2023. Nigeria’s Top 50 Digital Economy Enablers 2023 holds February 14, 2023, at the prestigious Providence by (Mantis) in Ikeja GRA, Lagos as a gathering of regulators and operators as the industry recognises its champions and discusses its future in a changing global economy. Designed to examine the challenges that have emerged…
The duo of RiceAfrica and Wicrypt, two Nigerian technology startups have won the sum of $150,000 each from the just concluded LEAP’s Rocket Fuel Pitch Competition in Riyadh, Saudi Arabia. While RiceAfrika Technologies is a tech-driven agric optimisation startup that deploys IoT-enabled harvester and its FARMEasy mobile app for smallholder farming communities in Africa, Wicrypt is an innovative Tech startup decentralising internet globally. Over 10,000 Startups submitted applications from different countries. After rigorous scrutiny, the applicants were down to 220, and only 90 startups were selected to pitch their business ideas in the semi-final. Eight Nigerian Startups participated in the…
By Martin Ekpeke In the last seven years, Prof. Umar Danbatta as the Executive Vice Chairman of the Nigerian Communications Commission (NCC), has carted home several awards, recognitions and honours. A feat, which many industry watchers believe couldn’t come for free. A cursory check on the citations during some of these occasions, compared with the achievements of the former University lecturer, indicates that those awards, recognitions and honours are well-deserving. Of recent is the 2022 Vanguard Regulator of the Year Award, which was conferred on Danbatta in recognition of the EVC’s effective regulatory achievements through cutting-edge initiatives, especially during his first…
The Nigerian Communications Commission (NCC) has said its next priority is the development of skills for Nigerians, including women, young girls and boys at all levels and across the 36 states of Nigeria and Abuja, Federal Capital Territory. The Commission’s Head of Digital Skills and Services, Mrs. Freda Bruce-Bennett, stated this yesterday, while hosting a tech-savvy Nigerian at the ongoing AfricaNXT tech event under a theme: ‘The NCC Mandate Towards Realization of Full Digital Economy in Nigeria’. She said the development of digital skills for Nigerians has become necessary following the creation of the Nigerian Office for Developing Indigenous Telecoms…
