Author: ITPulse

First Bank of Nigeria Limited said it has strengthened its network of International Money Transfer Operators (IMTOs) in order to expand diaspora remittance inflow into Nigeria. The strengthening, the Bank noted will ease the accessibility of its customers to receive money from close to 100 countries across the world in a safe and secured manner. “With over 750 branches across the country, customers can receive money from the nearest FirstBank branch closest to them,” it said. “At FirstBank, expanding our network of International Money Transfer Operators is in recognition of the significant roles diaspora remittances play in driving economic growth…

The new Country Director for UK-Nigeria Tech Hub, Adaeze Sokan has reiterated commitment to the growth of Nigeria’s tech ecosystem, stressing that the digital sector remained an important part of the country’s economy. An excited Adaeze said she is looking forward to deepening the ongoing work that supports more tech founders, especially women and will continue to foster linkages between the UK and Nigeria, supports the growth of high-end digital skills and strengthens partnerships with government and business to harness the potential of the UK and Nigeria tech ecosystem. “I strongly believe that innovation-driven start-ups are the most sustainable path…

TD Africa has sealed a deal with Dell EMC Technologies to leverage cutting-edge technology in gaining a significant advantage in the 21st Century business environment. Speaking to channel partners and other key stakeholders from the technology ecosystem at an event co-hosted by TD Africa and Dell EMC last week at the Tech Experience Centre located in Lagos, TD Africa’s Head of Enterprise Sales, Mr Niyi Onabanjo highlighted the company’s value proposition which captures its strengths, vision, core values and mission. He also disclosed the company’s efforts in sustaining mutually rewarding relationships with over 6,000 partners and resellers by staying connected…

HealthPlus Limited, the largest and fastest-growing pharmacy chain across West Africa is set to revolutionize the pharmaceutical industry with the launch of Nigeria’s first-ever e-Pharmacy. Through the digitization of the Pharmacy and retail services, HealthPlus will now be transformed into a fully automated one-stop-shop for Pharmacy Services Telemedicine Services Laboratory Services and, Beauty Consultation Services. From the fully automated and interactive website (https://healthplusnigeria.com/), Nigerians can now access all the pharmacy services and consult a doctor right from the comfort of their homes or a click from their mobile phones. According to Chidi Okoro, Chief Transformation Officer of HealthPlus Nigeria Limited,…

By Hyther Nizam  Customer relationship management (CRM) is a massive industry. In fact, it’s the biggest software market in the world that continues to see steady growth. The global market is set to be worth US$94.4-billion by 2027, up from the approximately US$43-billion it’s worth today. That’s hardly surprising, given the major role customer experience (CX) plays as a business differentiator and the importance of customer communication in providing the best possible experience. Over the past decade, CRM solutions have transformed from being mere systems of sales records/activities to systems of intelligence that bring together useful information and tools from…

International Telecommunications Union (ITU) in its global cybersecurity index (GCI) 2020 ranks Nigeria 47th among countries tackling cybercrimes headlong. The index disclosed that countries are working to improve their cyber safety despite the challenges of COVID-19 and the rapid shift of everyday activities into the digital sphere. Despite notable improvements, gaps in cyber capacity persist, according to ITU. The GCI revealed that many countries and regions lag in key areas. These include cybersecurity skills training, which must be tailored to the needs of citizens, micro-, small and medium-sized enterprises (MSMEs); finance, healthcare, energy, and other key sectors, which require dedicated…

Provider of Omnichannel approach to customer service, Infobip will be taking its solution, which drives deeper customer engagement with secure, personalised communications across SMS, RCS, Email, Voice and Whatsapp to this year’s Africa Insuretech Summit. Slated for 23rd of September 2021, Infobip will be armed at the Summit with the solutions, which encompass customer service, marketing, sales and security to help businesses with a critical part of the digital transformation and enhancing customer experience in the digital space. The theme of this year’s summit is ‘The Future of Insurance in Africa’. The one-day forum hosts C-Suite and top management individuals…

The maiden of the Women Entrepreneurs & Executives in Tech Summit was held yesterday at the Four Points by Sheraton Hotel, Victoria Island, with key stakeholders and experts drawing up 14 key recommendations. These recommendations, according to the experts will alter the perception that roles of Information and Communications Technology are majorly for men, adding when implemented by the government and private sector players, women’s ego will be boosted to take up ICT roles. The Women Entrepreneurs & Executives in Tech Summit…. Touching a Woman Driven Tech Space, with the Theme: Future Tech Trends, Challenges and Opportunities for Women Entrepreneurs was…

Innovators are concerned about building a product that will have a huge impact on the lives of people by increasing the quality of living standards, addressing a pain point or an alternative that is cost-effective for its consumers. With these great thoughts comes a big question that has to be answered before launching a product or service and it is the question of “is there a market”? The addressable market size becomes a question to answer in order to ensure that when a product is manufactured, it will find users or consumers who are willing to utilize the product based…

Swedish multinational networking and telecommunications company, Ericsson has sealed a partnership deal with industry 4.0 partner, Unikie to collaborate on the trial automated factory parking with Ericsson’s 5G standalone (SA) private network. The partnership is hinged on the fact that more than 500 global auto factories and 90 million cars are produced in 2019 alone, even as efficiently managing vehicle logistics onsite remains a crucial need. With 5G and automated parking, automakers can save time and reduce costs. “5G private networks enable automotive manufacturers to increase productivity, reduce costs, and improve worker safety. Combined with Unikie’s automated factory parking solution,…