Author: ITPulse

Zenith Bank PLC has successfully completed a major Information Technology infrastructure migration, which aimed to enhance service delivery and customer experience. In a message to customers, Group Managing Director/CEO, Dame Dr. Adaora Umeoji, expressed gratitude for customer patience and understanding during the transition period. She acknowledged the temporary inconveniences experienced by some customers and assured them that the bank has now implemented a state-of-the-art technology infrastructure. “This significant investment underscores our commitment to providing superior service delivery and memorable banking experiences across all touchpoints,” Dame Adaora stated. Zenith Bank remains dedicated to innovation and customer satisfaction, continuously introducing new products…

The highly anticipated Africa Tech Alliance Forum [AfriTECH 4.0: https://africatechallianceforum.africa/] is scheduled to hold today Thursday, November 07, 2024 at Oriental Hotel, Lekki Road, Lagos-Nigeria. The forum will bring together industry leaders, policymakers, innovators, and entrepreneurs to explore the theme “Leapfrogging Digital Transformation for Future of Africa’s Economy.” AfriTECH 4.0 is poised to address critical conversations around the digital evolution of Africa, with a focus on key topics such as emerging technologies, sustainability, policy frameworks, and innovation in the tech ecosystem. The forum will highlight the importance of building sustainable and inclusive digital infrastructures that can drive economic growth and…

Women In Technology In Nigeria (WITIN) has been honored with the prestigious Inspiring Women in Science Outreach Award by Nature. This recognition highlights WITIN’s commitment to increasing female representation in STEM fields, particularly in health, security, and technology. WITIN’s founder and executive director, Martha Alade, accepted the award in London. She expressed gratitude for the recognition and emphasized the organization’s mission to provide underserved girls with access to STEM education and opportunities. The award judges were impressed by WITIN’s clear goals and its focus on empowering both girls and teachers. They also commended the organization’s community-driven approach. Dr. Magdalena Skipper,…

Airlines around the world strive to ensure a seamless and convenient travel experience for millions of passengers. However, behind the scenes, these businesses grapple with issues, such as complex payment processes which impact revenue, operational efficiency and customer satisfaction. The pressure to meet the ever-rising expectations of customers, as well as other issues, such as high transaction fees, threat of fraud, multi-currency complexities and reconciliation challenges all add up to form giant pain points that airlines have to constantly battle with. These pain points have a detrimental effect on the growth projections for the aviation industry in Africa. A recent…

By Orediretse Molebaloa The world is changing at a breakneck pace, and organisations that do not adapt to the shifting demographics of their workforce and customer base are at risk of becoming obsolete. Embracing diversity is no longer optional; it’s a business imperative for success.  The power of inclusion The traditional, homogenous workplace is a thing of the past. Diverse teams bring a unique blend of perspectives, experiences, and skills to the table, fuelling creativity and innovation. By challenging the status quo and embracing differences, organisations can tap into a vast reservoir of immeasurable potential. Diverse perspectives also enhance problem-solving…

The West African Telecommunications Regulators Assembly (WATRA) is taking steps to ensure a more equitable and consumer-friendly telecommunications landscape across the region. A recent in-person meeting of the WATRA “Access and Consumer Experience” working group in Banjul, Gambia, yielded crucial recommendations for harmonizing consumer rights and complaint-handling procedures. A Unified Approach to Consumer Protection Representatives from eight National Telecommunications Regulatory Authorities (NRAs) in Benin, Côte d’Ivoire, Gambia, Ghana, Guinea, Nigeria, Senegal, and Togo convened to discuss best practices and propose solutions to safeguard consumer interests. The group emphasized the importance of establishing a unified framework to protect consumer rights and…

Corporate mobility startup Treepz has been recognized as the Best Startup Pitch in Africa at the 15th Annual African Union Private Sector High-Level Conference, held in Lusaka, Zambia from October 31st to November 2nd, 2024. Selected from a pool of promising startups, Treepz was awarded for its innovative approach to transforming the mobility landscape across Nigeria, Ghana, Uganda, and Kenya. The award, presented by the Global Innovative Initiative Group (GIIG), underscores Treepz’s significant impact on the African continent. In addition to the prestigious award, Treepz received financial support from the African Export-Import Bank (Afreximbank) and Google, totaling $8,500. Onyeka Akumah,…

The Nigerian Communications Commission (NCC) and the National Judicial Institute (NJI) have formed a strategic partnership to accelerate Nigeria’s digital transformation. This collaboration aims to bridge the gap between technology and justice, ensuring that the legal system keeps pace with the rapidly evolving digital landscape. The partnership was formalized at the 2024 Annual Workshop for Judges, themed “The Role of the Judiciary in Accelerating Digital Transformation in Nigeria,” organized by the NCC. In his welcome address, Dr. Aminu Maida, Executive Vice Chairman of the NCC, emphasized the workshop’s role in exploring the intricate relationship between law and technology. “By bringing…

The AI revolution is not just transforming industries; it’s minting mega-wealth. The collective net worth of the world’s top eight AI billionaires has skyrocketed to a staggering $1.1 trillion, according to Stocklytics.com. This figure surpasses the entire GDP of Saudi Arabia, highlighting the immense wealth concentrated in the hands of a few tech titans. This growth isn’t new. Over the past four years, AI has become synonymous with explosive profits. AI companies have dominated stock markets and attracted massive venture capital investments, and their technologies have empowered millions of users, boosting efficiency and driving competitive advantage. From machine learning and self-driving…

Equinix, a global leader in digital infrastructure, has appointed Wole Abu as Managing Director for West Africa. In this role, Abu will oversee Equinix’s operations in Nigeria, Ghana, and Côte d’Ivoire, driving expansion and fostering growth in the region. Abu, a seasoned telecoms executive, brings over 20 years of industry experience to Equinix. He joins from Liquid Intelligent Technologies, where he served as CEO for Nigeria and Africa Data Centre. His expertise in driving business success, coupled with a passion for leveraging technology for social impact, aligns perfectly with Equinix’s mission. “I am thrilled to join Equinix and contribute to…